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Night Auditor

Company: Hilton Garden Inn
Location: Brookfield
Posted on: November 22, 2021

Job Description:

The Brookfield Hilton Garden Inn is searching for a part time Night Auditor!** Starting wage for this position is $14.00 per hour but final wage will be based on experience**Join the team at Brookfield Hilton Garden Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Brookfield Hilton Garden Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits and Incentives:Dedicated training and development, opportunities for promotionOn-Demand Pay - > work and get paid the same day!Educational and Professional Certification assistanceAdditional monetary $$ perks like:Referral program for team membersCatch Of The Day Program -> Earn money for helping other team members and guests!Everyone Sells -> Earn money for bringing in business to our properties!Wellness Initiatives like:Team Member Assistance Program with mental health resourcesVirtual telehealth servicesHealth and fitness monthly reimbursementTeleDoc Confidential CounselingHotel room discounts nationwide and free night stays at NCG hotelsPaid time off and anniversary day off with payFlexible schedulesPaid volunteer hours -> Earn money for community service!Health, Dental and Vision plans401(k) retirement plan How do I make an impact on my team?Our friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel's business transactions.Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel's financial and accounting recordsGreet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectationsWork in cooperation with other departments to ensure a positive guest experienceUse computer system to make reservations, check-in and check-out hotel guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipmentEnsure guest and hotel safety by knowing all safety, security and emergency proceduresProcess departmental reportsWhat does success look like in this role?Ability to work overnight from 11:00 p.m. until 7:00 a. m.Understanding of general accounting practices and ability to compile facts and figuresStrong oral and written communication and interpersonal skillsMotivated to maintain excellent customer service reputationStrong attention to detail, organization and follow-up abilitiesReliability and honestyDesire to contribute to a supportive and effective teamAbility to be patient and creatively problem solveWho is North Central Group?North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at and join our growing team! North Central Group is an Equal Opportunity Employer.Compensation: $14.00 per hour

Keywords: Hilton Garden Inn, Milwaukee , Night Auditor, Accounting, Auditing , Brookfield, Wisconsin

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