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Business Office Clerk

Company: The Villa at Bradley Estates
Location: Milwaukee
Posted on: February 16, 2020

Job Description:

The Villa at Bradley Estates - Villa Healthcare is currently seeking a Business Office Clerk for our center. This position functions as an Administrative Assistant in our Business Office working with resident trust, Medicaid pending, along with some clerical duties. We are seeking an individual with strong computer skills, customer service skills, and a high attention to detail. Were Villa, and we make people better. Its our philosophy and way of life. Our goal is to never settle on behalf of our guests, their families, and our staff in short, our people. We push the boundaries of our industry standards, by striving to better the lives of all people we come across and by always doing more than what is expected. Everything we do is rooted in making people better by always being better ourselves. Of course, were focused on quality care and good outcomes. But were here to do so much more. Villas leadership has a vision of rising above the status quoof never settling, and of shattering the old image of this industry. Weve always wanted to be a part of something greater, and were making that a reality. Our commitment to our people, our environment and clinical programs will allow us to fulfill our mission of making people better.Our employees supplement their expertise with passion and a willingness to exceed expectations, every time. Work can be fun when you feel youre a part of something bigger, and the members of our Villa family illustrate this daily. As a team, we commit to being BETTER: We are committed to positive employee engagement through team work & recognition, resulting in an increase in positive clinical outcomes through communication and respect. Responsible for assisting the Business Office Manager with input of information within the accounting systems at the nursing center and those which interface with the corporate office. Also assists with the maintenance of complete and accurate trust account records, census information, billing, and residents accounts receivable statements. Will also maintain the Admission/Financial files and be responsible for completing and tracking the Medicaid process through to approval. Works with residents and families in the execution of admissions documents, assisting them in the completion of appropriate applications for admissions, financial assistance, etc. Follows all Villas policies and procedures. REPORTING RELATIONSHIPS: No direct reports ESSENTIAL FUNCTIONS: 1. Admissions Function as back up for inquiries and tours as needed. Explains to residents/families all admission forms and agreements, securing signatures where appropriate. Completion of face sheets in PCC and distributes. Completes the Common Working File and insurance verification on new admissions. Timely follow up to secure any missing financial/legal documentation needed to complete admission file i.e. insurance cards, POA, Advance Directives. Assists in completing the financial portion of Admission Papers. 2. Census, Billing, and A/R Back up to BOM for Daily Census Input in the Accounts Receivables system. Back up to Admissions Director to complete Daily Communication and Census Summary. Inputs resident financial information within the billing system and maintains accurate and complete financial data for each resident (hard copy in resident file and soft copy in computer system). Assists with the collection of accounts receivable. 3. Medicaid Completes PA600, MA103, MA 51 and Options request as appropriate. Submits paperwork to appropriate parties Follow up/Track Medicaid process through to final approval. Weekly review of MA tracking with Business Office Manager. 4. Assists with withdrawals and deposits within the Resident Trust system. 5. Clerical Duties Assembles all completed admissions documents for filing in the Business office. Assists in answering incoming phone calls. Backs up the Receptionist / Front Desk as needed. 6. Assists in orientation and training of employees as assigned. 7. Complies with laws and regulations applicable to position and act in accordance with Villas Corporate Compliance Program. 8. Attends and participates in in-service training, quality assurance performance improvement (QAPI) committees and other meetings as scheduled and directed. 9. Treats all residents, visitors, and staff with courtesy. 10. Follows facility dress and hygiene policies. 11. Payroll Collates, verifies, obtains final approval from Administrator, and submits all payroll hours to home office. Maintains accurate employee records. Establishes and tracks benefits for the staff. 12. Accounts Payable Accurately codes, verifies goods and services rendered. Ensures all invoices are properly approved, copied for record purposes and batched/sent to home office in a timely manner. Reviews the AP Distribution reports. 13. Safety Knows and follows facility rules. Demonstrates proper use of equipment. Reports equipment needs or repairs. Follows facility smoking policies. Reports and documents any incidents or accidents of residents, staff or visitors to the appropriate facility personnel. Performs duties, which may include transportation of residents, as assigned in Facility Disaster Plan. Uses required protective equipment. Follows infection control standards, policies and procedures. Reports all hazardous conditions/equipment to Supervisor. 14. Resident Rights Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights. Reports resident/patient complaints to management. Maintains confidentiality of resident / patient information. 15. HIPAA Follows and adheres to Villas policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks Reports all suspected violation of companys HIPAA policies or procedures to facility Privacy designee. Other Duties: This job description is not intended to be all inclusive, and the employee will perform other related duties as assigned. This organization reserves the right to revise the essential position functions as the need arises. 1. Works overtime, holiday, and weekend hours as scheduled. 2. Assists with special facility programs and events. 3. Participates in CQI rounds. 4. Other duties as assigned, consistent and appropriate to the position MINIMUM QUALIFICATIONS: Education: High School diploma or equivalent. Experience: Long term care experience preferred, particularly in an admissions support or business office setting. Physical Demands: Primary activities involve walking and talking. Involves sitting and standing. Travel: 10% Working conditions: Primarily inside with well- lighted and well ventilated areas. Skills, Knowledge and Abilities: Knowledge of the Medicaid Process preferred. Ability to organize, plan and work autonomously. Ability to read, writes, speak and understand English. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff. Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly. Meets all health requirements, as required by law. Computer literacy, especially with Microsoft Office products, preferred. Demonstrates basic computer knowledge and ability with an aptitude to learn company applications ENVIRONMENTAL AND PHYSICAL REQUIREMENTS: The responsibilities of this position involve significant physical activities including standing, lifting (up to 60 pounds unassisted), bending, stooping, pushing, pulling and twisting. All employees of nursing homes may be required to provide lifting and transfer assistance to residents. Lifting and/or transferring some residents will require use of a lifting device and /or assistance of other staff.Equal Opportunity EmployerVilla3

Keywords: The Villa at Bradley Estates, Milwaukee , Business Office Clerk, Administration, Clerical , Milwaukee, Wisconsin

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