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Sr. DevOps Cloud Engineer

Company: Humana
Location: Milwaukee
Posted on: May 28, 2023

Job Description:

Do you thrive on working on leading edge technology such as AKS and Kubernetes? Do you embrace the DevOps workstyle using code based infrastructure delivery? If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Humana's Cloud Infrastructure Operations team could be the place for you!
The Enterprise Cloud Operations Engineer position will oversee Cloud operations to ensure the environments health, stability, manage the daily cloud based systems utilizing AWS, Azure, and Google cloud platforms to ensure the availability, performance, scalability and security of cloud based systems. The Engineer is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of Cloud hosting operations with the ability to effectively communicate with customers, and internal stake holders. The ideal candidate will have expert knowledge in Kubernetes (AKS/EKS) and has previous hands-on experience in containerized environments using DevOps practices.
Required Qualifications

  • Bachelor's Degree in Technology related field with a minimum of 3 years work experience OR 5 -8 years of related work experience; Technical background in healthcare or companies is preferred.

  • Minimum 3 years of working Cloud experience.

  • AKS/EKS/container experience.

  • AZ104 certification or higher (may need to obtain once on job)

  • Established experience in Cloud Service development, compute engineering and automation.

  • Experience with Continuous Integration and Deployment Pipelines i.e. Azure DevOps, Jenkins, Git, Git Hub.

  • Has hands on scripting experience using one of the following: Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash.

  • Interacts well with diverse groups within function and maintains strong working relationships with internal and external entities.

  • Ability to influence others in the technology areas.

    Preferred Qualifications

    • Strong background in Operations and/or Infrastructure Engineering.

    • Strong understanding of Azure and AWS services (IaaS, SaaS, PaaS,).

    • Strong understanding of services utilized by cloud vendors (Azure, AWS & Google).

    • Familiarity with Dynatrace, Azure Monitor, Cloud Watch, Advisor, LogAnalytics, Cost Explorer, Splunk, TurboNomics and other cloud management tools.

    • Understands the Well Architected Framework and has hands-on experience and implementation of Cloud solutions.

    • Azure or AWS Certified Solutions Architect.

    • Advanced knowledge preferred in Linux and/or Windows System Administration tasks including OS installation, configuration, troubleshooting and management. Linux User Management, Log Analysis, resource utilization and fine tuning.

    • Strong understanding of network and firewall principles.

    • Familiar with Service Now.

    • Background in regulated companies a plus (pharmaceutical, healthcare, financial institutions or similar).


      • Oversee, participate in, and manage production deployments within the various Cloud environments.

      • Participate in the Design, implementation and Operation of application and infrastructure monitoring solutions

      • Provides cloud governance, processes and technical advisory support to business units and projects by working cross-functionally and provide recommendations that support the business needs.

      • Participant as required (Level 2/3 escalation point) for Incident Management.

      • Participate and develop client relationships within Operations, Business partners, Managed Service Providers and Cloud services.

      • Work with cross-functional teams to support the engineering and implementation of new cloud applications or solutions and define the related risks.

      • Responsible for adherence to corporate standards regarding applicable corporate policies, including code of conduct, safety, GxP compliance, and data security.

      • Measure

      • Responsible for setting reporting standards and reviewing the cloud reports.

      • Review

      • Monitoring, Alerting and response to alerts, making and settings standards and policies.

      • Review and approve strategic migration plans to move on premise applications to various cloud vendors.

      • Improve

      • Understand Cost controls and the various cost optimization techniques.

      • Understand reliability and performance aspects and make recommendations.

      • Capacity Management within the cloud environments.

      • Mentor the Operations organization and less experienced technical staff.

      • Service billing management. Utilize knowledge to detail cost drivers in cloud systems delivery and operations and the consequences of the technical decisions made by you and/or others.

      • Document

      • Strong documentation skills for updating and maintaining a Knowledge Base and knowledge articles. Establish required documentation, standards and policies.

      • Change Management

      • Working knowledge and hands on experience with Service Now and ITIL change management.

      • Participate in onboarding systems and services within the cloud environments.

      • Secure

      • Monitor and Manage security across infrastructure and applications that reside in the cloud.

      • Account access oversight, governance and administration.

        Why Humana?
        It's not about what we think is important. It's what matters to you that counts. Humana offers a variety of benefits to promote the best health and well-being of our associates and their families.
        You'll experience the following perks as a full-time Humana employee:
        Compensation and Financial Security---- Our pay philosophy is designed to motivate and reward associates for their skills and contributions to the company. We provide options to help you plan for your future and protect your assets: Competitive base pay, Recognition pay, 401(k) retirement savings plan (125% match for the first 6% contributed by an associate), etc.
        Your Whole Health---- Humana's health products and services are designed to encourage personal wellness and smart healthcare decisions for you and your family: Medical, dental, and vision benefits, Health plan incentives, Paternity leave, etc.
        Work Perks---- Humana knows your life extends outside of work. We have many options to support your interests and needs. Some departments have the flexibility to allow associates to work from home, and we offer all associates: Paid time off, holidays, volunteer time, jury duty pay, Associate charity matching program, Discount programs with major retailers, etc.
        Grow With Us---- Humana provides growth and career opportunities that can help you develop your skills and build your future with the organization: Internal and external learning events, Tuition assistance, Inclusion and diversity training, etc.
        For more than 60 years, Humana has been a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business practices and culture. We're not just a health insurance company. Our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.
        If you're looking for a career that provides opportunities for growth and development in a stable industry, Humana might be the right fit for you.
        60 - We have been committed to seniors' health and care for nearly 60 years.
        46K - We have 46,000+ associates.
        #56 - Ranked #56 on the Fortune 500 list in 2019.
        16.6M+ - We have 16.6+ million medical members across all 50 states.
        12M - Since 2001, we have awarded more than $12 million in scholarships to children of Humana associates.
        It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification.
        You can find out more about us and view our current career opportunities at
        Additional Information
        Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from with instructions to add the information into the application at Humana's secure website.
        Interview Format:
        As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.
        If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
        Work-At-Home Requirements
        To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

        • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

        • Satellite, cellular and microwave connection can be used only if approved by leadership

        • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

        • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

        • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

          Scheduled Weekly Hours
          Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Keywords: Humana, Milwaukee , Sr. DevOps Cloud Engineer, Engineering , Milwaukee, Wisconsin

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