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Assistant Manager-Collections

Company: Dovenmuehle Mortgage, Inc.
Location: Brookfield
Posted on: February 23, 2021

Job Description:

SUMMARY Has overall responsibility for the collection department that includes maintaining calling volume, training, monitoring, etc.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Oversees the work flow in the departmentMonitors and initiates the campaign set up on the predictive dialer (Davox)Monitors delinquency to insure that all efforts are taken to maintain collection departments' standardsReviews investor reportsPerforms quality control reviews to insure that delinquent accounts are being serviced within agency guidelinesPreparation of weekly payroll, maintains review process of personnel to insure collections performance standards are being achievedSECONDARY DUTIES Performs all other responsibilities and duties deemed necessaryTYPICAL EXPERIENCE Experienced in collections and supervision of employeesSPECIAL KNOWLEDGE Agency requirements and governmental guidelinesTYPICAL EDUCATION Associate's degree OTHER REQUIREMENTS Strong communications, interpersonal, and organizational skills

Keywords: Dovenmuehle Mortgage, Inc., Milwaukee , Assistant Manager-Collections, Executive , Brookfield, Wisconsin

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