Case Manager - TAP
Company: Wisconsin Community Services
Posted on: September 24, 2022
Case Manager - TAPJob Code: 2021-BHS-012Location: Behavioral
Health ServicesDepartment: WIser ChoiceFT/PT Status: Full Time
Job Responsibilities: Position Summary : This position coordinates
Substance Use treatment and recovery support services for
individuals involved in the criminal justice system. Through this
collaborative process, TAP will provide services for individuals
with SUD needs and criminal justice involvement. The initiative
provides early intervention and alternative treatment options to
prevent incarceration and convictions for these individuals.
Essential Functions :
- This position is responsible for the development with the
individual of the individualized comprehensive care plan to attain
the individual's goals and improve chronic conditions.
- This position will coordinate the plan with other providers of
service, identify and verify that services are provided, revise and
update the comprehensive care plan minimally every ninety days or
more frequently as needed.
- This position will provide advocacy for the individual, have
weekly contact with the individuals, transport and participate in
appointments, and provide ongoing services to individuals.
- Case managers will have primary responsibility for entering
data in WCS' SecruManage data system, outcome measurement and
- Accept referrals of eligible consumers from Access Point.
- Set up teams made up of formal and informal supports that will
provide a support network. The TAP case manager will include but
not be limited to the TAP Case Manager, consumer, treatment
providers, criminal justice and natural supports.
- Facilitate and coordinate TAP Team meetings to develop a Single
Coordinated Care Plan (SCCP) based on consumer strengths and needs,
values and preferences and the probation/parole plan that will
assist the consumer to reach favorable and measurable outcomes. The
SCCP should contain community-based services and be completed
within the first thirty (30) days. Subsequent SCCP's should be done
every 30 days or adjusted as needs arise.
- Assist the TAP case manager in establishing measurable consumer
outcomes and help develop a SCCP to reduce any system barriers
among agencies. The plan should reflect the best possible fit with
the cultures, values and beliefs of the consumer.
- Counsel, support, and engage the consumer in the AODA
Wraparound process. Promote self-sufficiency and assist with
rebuilding relationships and daily living.
- Develop and authorize the SCCP services for the consumer
through vouchers with approved Network Providers through vouchering
guidelines and procedures.
- Monitor the provision and quality of services through the TAP
case manager and modify the SCCP per the established
- Advocate and be a liaison for the consumer when new
services/resources need to be developed. Act as an advocate on
behalf of the consumer regarding the Court system and other
- Provide or secure support and crisis services for the
consumers. This may be through face-to-face contact or phone
- Arrange or provide transportation if appropriate and when
needed. Be able to be flexible and able to drive to a variety of
locations for meetings with clients and other agencies.
- Document the SCCP, progress notes, authorization, crisis plans
and collect outcome data in a timely manner.
- Maintain a case load of up to 15 consumers. This includes
weekly face-to-face contacts, arranging and attending Recovery
Support Team meetings and other meetings on behalf of the consumer;
accessible 24/7 for possible crisis response. The case load may
vary by the demands of the department. Other Duties and
- Assist in educating and engaging defendants in the treatment
- Participate in TAP meetings as appropriate.
- Attend training as required to enhance facilitation
- Collaborate with other necessary individuals that the consumer
may have contact with, i.e. Probation and Parole, DOC, social
services, Courts, attorneys, employers, etc.
- Assist the consumer to access AODA treatment and recovery
services which may include mental health services, housing
assistance, employment assistance, social services, educational
services and other services as needs are identified.
- Other duties and responsibilities as determined by the
Administrator. Job Qualifications: Minimal qualifications :
Bachelor's Degree in Criminal Justice, Social Work, or Human
Services required; 3 years related experience. Knowledge of
Wraparound Philosophy a plus. Valid Wisconsin Driver's License,
automobile insurance and access to an automobile required. Must be
able to use a computer and type a minimum of 35 WPM. Must be able
to meet security clearance standards set by the Wisconsin Dept. of
Corrections and Milwaukee County Other Job Information (if
applicable): Work Relationship and Scope: Reports directly to the
Administrator/Program Supervisor. Has contact with a wide variety
of individuals including incarcerated individuals, correctional
staff, probation and parole staff, WCS staff, AODA and recovery
support services providers, funders, family members and the general
public. Personal Attributes: Follow agency Code of Conduct; adhere
to established policies and procedures of the agency and of all
funding sources; conduct self in an ethical manner; maintain
professional and respectful relationships with program staff, other
WCS staff, clients and all external persons and agencies involved
with service provision; sensitivity toward cultural, ethnic and
disability issues; demonstrate commitment to agency values and
mission. Knowledge, Skills, Abilities : Highly organized and
attention to detail and follow through. Excellent communication and
writing skills a must. Ability to work with diverse populations.
Knowledge of the issues of substance abuse and addiction issues
required. Knowledge of criminal justice and available community
resources preferred. Experience in interviewing and meeting
facilitation preferred. Computer skills are essential Working
Conditions : Work is performed in the office and in the field.
Approximately 50% of time is in the field and requires driving
within Milwaukee Co. with occasional travel to state correctional
facilities. Must be accessible via cell phone 24/7 for crisis
response. Averages 40 hours per week with flexible work schedule to
accommodate consumer schedules. (8:30am - 4:30pm) Physical Demands:
Sitting at desk or in meetings for up to 2 hours at a time; sitting
in a vehicle for travel; requires good hearing and ability to
communicate verbally; requires ability to use a computer with hand
and finger dexterity for data entry and record keeping. Wisconsin
Community Services is an Equal Opportunity Employer; all qualified
applicants will receive consideration for employment without regard
to race, sexual orientation, gender identity, national origin,
veteran, disability, status or any other characteristic protected
by federal, state, or local law. PM21
Keywords: Wisconsin Community Services, Milwaukee , Case Manager - TAP, Executive , Milwaukee, Wisconsin
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