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Installation Manager

Company: Renuity Floors & Garage
Location: New Berlin
Posted on: March 20, 2023

Job Description:

Renuity Advanced Floor Coatings and Garage Systems is hiring immediately for a Install Manager in Milwaukee, WI. Come join a new business backed by one of the fastest growing home improvement companies in the United States. We are seeking a positive, detailed, and results-oriented team player that takes pride in their work! We need the best, of the best! If this is, you? We want you, to join our TEAM! The Install Manager oversees teams of Lead Installers and Technician Assistants and are responsible for directing, coordinating, training, and evaluating the installation crews. They will ensure all installations and service calls are completed efficiently and on time, within budget, and to standard. Working at Renuity "It's a lifestyle", our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. That's why Renuity Home, our Parent Company, was recently featured in the Financial Times 2021list of Americas' Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida "Home Base" location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement. We, at Renuity strive to instill and maintain these core values, by being: Collaborative - We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork Innovative - We challenge industry norms and take intelligent risks to discover better ways to serve our customers Principled - We do the right thing - no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly Enthusiastic - We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners Value-Driven - We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live a culture where everyone thinks and acts like an owner What You'll Do: Manages all Lead Installers/Technician Assistants on his/her team; responsible for directing, coordinating, training, and evaluating the installation crews on his/her team; reports evaluations to General Manager. Responds to requests from Project Specialist to schedule new installations or service. Schedules and directs Lead Installers/Technician Assistants to new installations or service calls. Processes documentation for new and completed jobs; delivering completed job folders to Project Specialist. Ensures Production teams have all the proper materials to complete the job prior to leaving the Branch. Frequently communicates with the Production teams to ensure the job will get completed on time. Performs daily audits of all completed jobs to ensure customers are satisfied and final payment or financing has been received. Inspects Production teams to maintain professional appearance and image. Maintains backlog and communicates with the Project Specialist to have her/him to contact customers for scheduling backlogged installations to maximize scheduling. Documents detailed installation and service notes in database. Supervises Lead Installers/Technician Assistants on his/her team; assesses performance; disciplines employees and ensures properly documented. Recruits, interviews, hires and trains new employees. Ensures implementation and adherence to health and safety procedures. Reports To: General Manager Department: Production Division: Production Classification: Salary, Exempt Holds weekly production meetings that consist of safety, best practices, goals and achievements. Performs and documents all required accident/incident investigations. Immediately informs required management and corporate personnel when an accident/incident occurs. Inspects Production team for proper tools and provides instruction on proper usage. Performs, as required, Pre-Inspection and Post-inspection of new installations. Recommends the ordering of additional equipment to safely install product on specific jobs. Inspects job folders to ensure properly documented with all details. Responds to technical questions from sales forces and customers. Presents completed installation volume, AR and services information during the weekly all branch production meeting. Communicates with management, sales representatives, customers and administrative personnel. Addresses and solves serious installation/service issues, which includes potentially meeting with customers. Resolves customer satisfaction issues timely and professionally. Sets, implements, monitors and enforces quality control and tracking programs to meet quality objectives. Upholds buildings appearance and integrity. Maintains, as required, truck/vehicle fleet with preventative maintenance program, log repairs, vehicle stickers/registration, and appearance. Inspects company provided tools condition for safe usage. Performs other duties as assigned by the General Manager and/or Executive Staff What You'll Bring: Proven experience in the home improvement industry. Strong business acuity with solid knowledge of profitability and employee management; aligns work with the Company's strategic goals. Responds promptly to customer requests for service and assistance. Demonstrates patience with reluctant or frustrated customers. Contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives. High degree of professional ethics and integrity. Sound judgement and ability to analyze situations and information; a highly analytical approach, able to critically evaluate ideas and information. Effective written and verbal communication with good presentation skills. Able to embrace change and make improvements to working practices. A successful team leader, able to manage self and others within a complex matrix environment; inspires and motivates others to perform well. Strong interpersonal and communication skills sufficient to influence internal and external stakeholders; excels working across multiple departments. Excellent time-management; ability to delegate tasks and implement changes appropriately and effectively; can manage stress with ease. Strong computer skills and knowledge of a range of consumer relationship management (CRM), inventory management/spreadsheet software, WORD, etc. Confident and effective decision-making skills. Fantastic motivator; highly skilled in the art of negotiation. Working knowledge of state and federal OSHA and EPA (lead/asbestos) regulations. Ability to coach and mentor employees on a one-on-one basis as well as a group. Proven track record of successfully training employees in productivity and safety. Diligent and proactive results-driven personality. Ability to coordinate, plan, manage and oversee the Production Department for optimum productivity. Bachelor's Degree in Business, Operations or Communication preferred (this degree requirement can be substituted by home improvement/construction experience). 6+ years' experience in production. Has 3+ years of experience in a management or supervisor position. Has a valid driver's license. What We Offer: Competitive salary based on experience and skills Full benefits offered: health, dental, vision, disability 401(k) matching Paid time off and holidays Renuity, LLC provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Employment Type: Full Time Years Experience: 1 - 3 years Salary: $58,000 - $60,000 Annual Bonus/Commission: Yes

Keywords: Renuity Floors & Garage, Milwaukee , Installation Manager, Executive , New Berlin, Wisconsin

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