Community Case Manager
Company: Vivent Health
Posted on: November 19, 2023
The Community Case Manager provides a wide range of intensive,
client-centered services to persons with HIV/AIDS in a variety of
settings to expedite access to medical care with the goal of HIV
viral suppression, to address medical, psychosocial, and other
issues that are barriers to care, and to collaborate with other
programs within Vivent Health and with local service providers for
the benefit of clients and patients.
- Provide HIV medical case management services, in compliance
with State and agency standards, to persons with HIV infection.
- Administer the Colorado Acuity Index to determine eligibility
for case management services;
- Provide case management services, according to the Colorado
AIDS/HIV Program HIV Medical Case Management Standards, to persons
with HIV infection through: Assessments/Reassessments, Service
Planning, and Service Plan monitoring.
- Provide top quality consultation, referral, guidance, and other
assistance to HIV-positive individuals, regardless of eligibility
for case management, and to the extent required to optimize
clients' success in effectively addressing their needs.
- Assess benefits and insurance, and if needed, provide
assistance to access payor programs.
- Provide direct access to and administer short-term programs
such as STRMU to stabilize a client's housing circumstances or make
appropriate referral to long-term housing programs.
- Maintain appropriate client files and timely documentation of
services provided utilizing Provide Enterprise case management
software and the housing Service Point database as
- Contribute as an active member of the Social Services
Department including participating in staff meetings, client
staffing, in-service trainings and workshops, department or agency
planning activities, assisting in special projects, and providing
support, peer mentoring, and training to co-workers.
- Collaborate extensively with Vivent Health's Medical, Pharmacy,
Dental, and Behavioral Health Clinics personnel to ensure that
clients obtain appropriate and timely access to all needed care,
and to maximize adherence to medical treatment plans.
- Establish a working relationship with appropriate community
resources in the area, including those providing HIV testing and
health, mental health, and social services to underserved and
- Work cooperatively with other Vivent Health program staff,
inform clients of the services available through Vivent Health and
in the community, and link clients to them as appropriate. Access
to medical care is underscored, as well as providing or assisting
with the provision of support services such as support groups,
housing assistance, food pantry, transportation assistance, holiday
gifts, and school supplies for kids, volunteer services, and
- Provide education on HIV disease and treatment options to
people living with or affected by HIV disease, and to area service
providers as appropriate.
- Administer Vivent Health's HUD HOPWA housing programs to
eligible clients by providing housing information, housing
counseling, and supportive services to prevent homelessness,
increase housing stability, and health outcomes for clients. Assist
with enrollment in housing programs and in processing of rent,
mortgage, and utility payments, as needed.
- Participate, to the extent needed, in Food Pantry operations by
providing assistance with food bundling, food distribution, pantry
inventory, and other pantry operations.
- Update and maintain a strong working knowledge of HIV/AIDS,
treatment options, risk reduction techniques, chronic diseases,
mental health issues, insurance and benefits, case management and
other related issues through self-study and participation in
trainings, workshops, and in-services in consultation with
- All other duties as assigned by supervising staff.
- Bachelor's or graduate degree in social work, health care, or a
human service discipline from an accredited college or
- Minimum of two years' experience offering direct client contact
in a community based social service or health service agency.
- Extensive knowledge of medical, social and mental health
- Must have a valid driver's license.
- Willingness to travel within the designated territory and
willingness to work evenings and weekends as needed.
- Demonstrated effective written and verbal communication skills,
including client-centered communication and assessment skills.
- Ability to establish rapport and maintain effective
communication with culturally diverse populations from a wide range
of life circumstances and backgrounds.
- Ability to effectively organize work products and files, keep
clear records, and manage time well so as to optimize efficiency
- Knowledge of and sensitivity to the HIV/AIDS patient
population, and/or an eagerness to learn about this community.
- Working knowledge of Spanish language (bilingual) is a
Starting at $45,000/annually (Depending on Experience)
Public Student Loan Forgiveness
Employment at our organization may qualify you for federal student
loan forgiveness programs. We do not directly pay for - nor forgive
- federal student loans; however, our status as a not-for-profit
organization under Section 501 c 3, makes us an eligible employer.
There may be other determining factors for one to qualify.
Please follow this URL to review one such program and their
Keywords: Vivent Health, Milwaukee , Community Case Manager, Executive , Milwaukee, Wisconsin
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