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Assistant General Manager

Company: Gorman & Company
Location: Milwaukee
Posted on: November 19, 2023

Job Description:


Assistant General Manager


Milwaukee, WI

Job Id:


# of Openings:


Assistant General Manager

Are you looking for a new opportunity in a fun and creative environment? Then we want you! The Brewhouse Inn & Suites in Milwaukee is looking for a talented and energetic person to join our team as our full-time Assistant General Manager. Brewhouse team members are passionate about their work and also like to have fun! It's an "all hands-on deck" kind of environment to get our jobs done. Our company was also voted "Best Place To Work". If you want to have fun, be valued, and make a difference, apply today!

This position is under the direction of the General Manager, the Assistant General Manager is responsible to assist in the management/supervision of day-to-day front and back of house operations of the hotel. In this role you would retain relationships with peers and all other departments within the company, maintains relationships with current and prospective guests, and maintains relationships with suppliers, vendors, and others serving the Company or the property.

As an Assistant General Manager on our team, you will complete a variety of tasks which will include:

  • Maintains and enforces company and hotel standard operating policies, procedures, and manuals.
  • Ensures the highest quality control of in-room, public area, and guest service standards.
  • Responsible for hiring, scheduling, coaching, training and discipline of employees.
  • Operations liaison/coordinator between Front Office, Housekeeping, Maintenance, Valet, Restaurant and Sales/Event functions.
  • Monitors BEO functions, staffs accordingly, processes banquet event consumption and banquet checks post-event.
  • Maintain and enforces Back Office interfaces, hotel key control, safety & security standards, and emergency procedures.
  • Administrator of hotel PMS system including but not limited to: Inventory Management, Group Coordination with Sales, rate set and rate plan loading/maintenance, user maintenance, IT support ticket liaison.
  • Administrator of credit card processing including user maintenance and reconciliation.
  • Responsible for coordinating deep cleaning and preventive maintenance schedules including rooms, public areas, carpets, air filters, ice machines, exterior windows, grease trap cleaning and pest control.
  • Submits and follows-up on repair work orders to maintenance.
  • Position requires primarily working weekends, some nights, and holidays.
  • Other duties as assigned by General Manager.


    • College degree or 3+ years of hotel management experience, or equivalent required.
    • Group sales experience preferred.
    • Primarily will work weekends, some nights and holidays required. Flexibility a must.
    • Positive, team focused, guest service centered leadership attitude.


      • Full Benefits - Medical, dental, vision, life, short/long term disability, flex spending and more
      • 18 days of Paid Time Off
      • Paid Holidays
      • 401k + 6% Match

        The Brewhouse Inn & Suites is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

        Gorman & Company is an Equal Employment Affirmative Action Employer

        Apply for this Position

Keywords: Gorman & Company, Milwaukee , Assistant General Manager, Executive , Milwaukee, Wisconsin

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