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General Manager (Hotel)

Company: Confidential
Location: Milwaukee
Posted on: October 13, 2019

Job Description:

Full Service hotel located in southeastern Wisconsin seeking qualified and experienced Hotel General Manager. We are looking for a General Manager who has Food & Beverage experience. Our Hotel includes multiple food & beverage outlets as well as full meeting/event space. Our company has been a leading employer for over 40 years. Come join our team! Full and comprehensive benefit package. The Hotel General Manager is responsible for overall hotel operations including guest service, revenue maximization, yield management, sales, marketing, and maintaining the physical property and positive public image. Below are the Job Functions of the Hotel General Manager

  • Strategic responsibility for setting goals and action plans to achieve financial goals of the hotel's top and bottom line Revenue, Occupancy, Average Daily Rate (ADR), Revenue Per Available Room (REVPAR), and Gross Operating Profit (GOP).
  • Responsibilities include oversight of the Food & Beverage department of the hotel including restaurant food service and production, lounge service, and banquet/catering services ensuring guest and employee satisfaction while maintaining the operating budget. Supervises daily F&B operations and ensures compliance with all F&B policies, standards and procedures. Assists in managing all day-to-day operations. Understands employee positions well enough to perform duties in employee's absence.
  • Overall responsibility for staffing, training, coaching and discipline of hotel employees.
  • Hotel liaison between the community at large, social media (Trip Advisor/Facebook), website marketing, local and national media, visitor's bureau(s), city leaders, regulatory authorities, corporate clientele and VIPs.
  • Reviews, codes and approves accounts payable invoices for appropriate allocation to budgeted departments.
  • Assists with preparation of the hotel's annual budget, recommending changes in capital or operational expenses.
  • Analyzes monthly P&L for areas of opportunity to improve.
  • Distributes, collaborates and directs department heads and other staff to help achieve maximum overall performance metrics.
  • Monitors market and industry trends, reviews STAR reports and other data to assist in decision-making.
  • Negotiate and/or request proposals/bids or rates for operational services, goods, repairs, etc.
  • Facilitator and cheerleader of daily huddles, department head meetings and all employee meetings including monthly health and safety training.
  • Respond to accidents/incidents where there is police involvement, property damage, natural disasters, etc.
  • Participates in weekend MOD program. Hotel General Manager Requirements
  • Bachelor's degree, or equivalent education and experience, required.
  • 5+ years of hotel management experience required.
  • Group sales experience preferred.
  • May work weekends, some nights and holidays.
  • Positive, team focused, guest service centered leadership attitude.

Keywords: Confidential, Milwaukee , General Manager (Hotel), Executive , Milwaukee, Wisconsin

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