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Registered Nurse - Call Center

Company: Marquette University
Location: Milwaukee
Posted on: September 16, 2020

Job Description:

Posting DetailsPosting Number 201102631 Position Title Registered Nurse - Call Center Employment Status Part Time Position Status Limited Term If Limited Term (End Date of Assignment, Project, or Grant) 06/30/2021 Position Type Staff Position OverviewResponsible for answering calls about COVID-19 related questions, triaging symptomatic students, providing testing referrals and documenting call outcomes.Duties and Responsibilities* Greets the caller and provides friendly, professional, and knowledgeable customer service.* Responds to incoming telephone calls by answering questions, providing care instruction, making testing referrals and directing calls to appropriate person or department.* May assist with contact tracing.* Gathers accurate information regarding each caller's needs and requests, as well as other duties and tasks as assigned by manager.Required Knowledge, Skills and Abilities* Requires graduation from an accredited school of nursing.* Must be currently licensed to practice as a Registered Nurse in the State of Wisconsin.* Recent graduates encouraged to apply. --- HIPAA trained.Preferred Knowledge, Skills and Abilities* Experience or familiarity with COVID-19 symptoms preferred.Department Marquette Medical Clinic Posting Date 08/18/2020 Closing Date Special Instructions to ApplicantsRequired DocumentsRequired Documents* Resume* Cover Letter/Letter of ApplicationOptional DocumentsPosting Specific QuestionsRequired fields are indicated with an asterisk (*).

Keywords: Marquette University, Milwaukee , Registered Nurse - Call Center, Healthcare , Milwaukee, Wisconsin

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