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Triage Registered Nurse

Company: GI Associates
Location: Milwaukee
Posted on: January 25, 2023

Job Description:

Department: Triage
Job Type: Full-Time
We at GI Associates are here for our patients.
GI Associates is the largest gastrointestinal specialist private practice in Wisconsin. We are offering various positions across our multiple locations. Our positions come with an amazing benefits package that includes medical, dental, vision, short and long term disability, PTO, Retirement (7% paid by GI Associates) , 401k plans, flexible spending, basic and supplemental life insurance, paid anniversary day and more! We enjoy a healthy work-life-balance, as our offices are open from Monday to Friday. We pride ourselves for our ability to work as team at all levels of our organization and we have a high potential for mobility with in our organization. We value longevity and encourage our employees to seek out educational opportunities to better themselves and their careers; we want you to grow with us.
Job summary of Triage Registered Nurse (RN):
The Triage Registered Nurse (RN) is responsible for handling patient phone calls and care in collaboration with the Physician, Mid-level, Clinical Manager, and/or Director of Clinical Services. Calls may be directly from the patient, staff, outside doctors, long term care facilities, and acute care settings. The Triage RN will give advice and/or take action according to protocols while ensuring that the patient receives the highest quality of care in a timely matter.
Summary of essential job functions of Triage Registered Nurse (RN):

  • Assesses patient calls for urgency and prioritizes appropriately
  • Provides patient care over the phone, utilizing the nursing process (assess, plan, intervention, evaluation)
  • Recognizes life-threatening situations and responds accordingly based on department protocols
  • Advises patients regarding problems/symptoms professionally and compassionately at all times
  • Utilizes the department Triage Protocols when advising patients
  • Develop a plan for patients in distress, and depending on severity, contacts doctor or P.A. for collaboration
  • Able to remain calm during stressful times
  • Able to respond proficiently to patients' needs with an emphasis on productivity
  • Works collaboratively with physicians, mid-levels, physician's nurses/clinical assistants, Triage Staff to optimize patient care
  • Refills patient medications according to office policy
  • Utilizes Practiced Management System (PMS) and Electronic Medical Record (EMR) appropriately and efficiently
  • Maintains a high level of confidentiality
  • Documents patient care accurately, in the proper location in the EMR, and in a timely fashion
  • Answers live calls as a priority and follows up on patient phone calls within the hour
  • Oversees and facilitates the duties of the Triage assistant and Triage Techs as assigned, reassigning duties as necessary to meet department needs and maintain work flow
  • Facilitates a harmonious work environment, whereby treating all coworkers with respect and dignity
  • Adheres to policies and procedures as set forth in the Employee Manual
  • Flexible in meeting the needs of the department
  • Maintains a safe work environment
  • Performs clerical duties such as faxing, photocopying, and filing
  • All other duties as assigned Minimum requirements of Triage Registered Nurse (RN):
    • High School Diploma/GED
    • Current RN licensure in the State of Wisconsin
    • Current BLS certification
    • Three years hospital/medical office RN background
    • Ability to read and comprehend patient information
    • Ability to communicate effectively with patients, family members, physicians, coworkers, and outside customers
    • Computer and accurate keyboarding skills required Desired Qualifications of Triage Registered Nurse (RN):
      • Knowledge of MSDS and Blood-Borne Pathogens
      • Knowledge of Emergency Plan and OSHA Standards
      • Previous Gastroenterology experience a plus PI201233145

Keywords: GI Associates, Milwaukee , Triage Registered Nurse, Healthcare , Milwaukee, Wisconsin

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