Security / Safety Officer 1st Shift PT Mental Health Emergency Center
Company: Advocate Health Care
Location: Milwaukee
Posted on: January 25, 2023
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Job Description:
Maintains a secure environment at the front line of service to
protect people, information, and property. Proactively identifies
and resolves potentially harmful, dangerous, or unsafe situations
or risks.
Provides security services with professionalism, fairness, and
compassion in even challenging circumstances and in accordance with
policies, procedures, and training. Inspires confidence in
patients, visitors, and team members by presenting a professional,
approachable, and service-oriented appearance and demeanor. Is
alert, observant, and ethical. Complies with and enforces all
safety and security rules and regulations. Maintains Department
uniform and equipment in good repair.
Performs routine responsibilities during interior and exterior
patrols to ensure safety and security, including but not limited
to: inspections to identify vulnerabilities, hazards, and fire
conditions, audits of Interim Life Safety Measures, patient
valuables management, and thorough contraband searches. Assists
team members, patients and visitors by providing information,
directions, and physical help. Ensures traffic control, monitors
conduct of visitors on premises, and confronts unauthorized persons
for questioning.
Prevents, responds to, and investigates workplace violence.
Responds to service calls, such as combative or threatening
patients or visitors and team member incidents. Serves as a primary
resource for de-escalation.
Performs key responsibilities to plan, prevent, practice, and
respond to emergencies such as lost or abducted infants/children,
fire, and active threats. Responds immediately to emergency and
crisis situations; physically intervenes in accordance with
training to situations that have a potential for injury.
Investigates incidents that occur on Advocate Aurora property and
completes timely and accurate reports. Addresses and escalates
complaints to the appropriate leader and provides supporting
documentation.
Performs liaison rounding duties to cultivate close partnerships
with all department and units. Delivers security awareness
education to team members to leverage their assistance in the
overall security of the site.
Liaisons with state and local law enforcement and first responder
agencies. Coordinates, briefs, and monitors every law enforcement
prisoner patient guard to ensure policy compliance and prevent
unsafe practices.
May serve as a precept for newly hired officers, providing feedback
and assisting in maintaining competencies for all officers.
Maintains current department training standards in radio
communications, verbal de-escalation, stabilization, CPR,
application of critical restraints, etc.
Scheduled Hours
Licenses & Certifications
Security Officer healthcare certification (CHSO) issued by the
International Association for Healthcare Security and Safety
(IAHSS) needs to be obtained within 2 years, and
Concealed Carry Weapon (CCW) license issued by the Department of
Justice (DOJ)., This is required in order to carry a taser at work.
It can be obtained after hire. You must be at least 21 to be
eligible for license
A valid drivers license issued by the Division of Motor
Vehicles
Degrees
High School Graduate.
Required Functional Experience
Typically requires 1 year of experience in a security, related
public safety, or customer service area that includes experiences
in responding to emergent situations and identifying and resolving
issues that pose a potential risk to patients, visitors, staff
and/or property.
Knowledge, Skills & Abilities
Demonstrated ability to exercise mature judgment and sound
reasoning while maintaining a courteous and tactful demeanor in
dealings with employees, visitors, and patients, even if they are
verbally aggressive persons. Demonstrated experience in quickly
assessing dangerous situations and taking appropriate action.
Demonstrated ability in verbal and written communications. Ability
to use a computer to document work such (Microsoft Word, Excel,
navigating a web page, and database entry). Ability to work a
flexible scheduling including off-shifts, weekends and holiday, as
necessary. Ability to meet and maintain current Department training
standards in radio communications, verbal de-escalation,
stabilization, CPR, application of clinical restraints, etc.
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Advocate Aurora Health is committed to diversity and inclusion
every single day and in everything we do. Diversity lives in the
differences, great and small, that matter to us and make each of us
unique - from our age and the color of our skin, to our abilities
and the things we believe in. We know that empowering our
differences inspires creativity that leads to innovative solutions
- for our team members, consumers and communities. And because
health care is built upon relationships, it's important for the
people we serve to be able to trust us to meet their unique needs.
By cultivating an atmosphere of acceptance and compassion, we
create a welcoming environment where our patients can heal, our
team members can thrive and our business can grow. As a team
member, working in a diverse setting allows you the chance to grow
in ways that will broaden your perspective to deliver the best
possible patient care.
Keywords: Advocate Health Care, Milwaukee , Security / Safety Officer 1st Shift PT Mental Health Emergency Center, Healthcare , Milwaukee, Wisconsin
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