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Room Attendant

Company: Homewood Suites Wauwatosa
Location: Milwaukee
Posted on: February 16, 2020

Job Description:

Job overview As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest's experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest. The ideal candidate will: -Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience. -Be incredibly friendly, customer centric, love to smile and have FUN in a team environment. -Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards. -Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction. -Maintains linen cart and supplies neat and organized to department standards. -Maintains security of equipment, keys and supplies issued each day. -Reports lost and found articles to supervisor. -Provides a professional image at all times through appearance and dress. Note: Other duties as assigned by supervisor or management Benefits for Full Time Employees -Medical, Dental, and Vision Coverage -401K retirement plan -Short and Long-Term Disability Income* -Term Life and AD&D Insurance -Vacation PTO & Holiday/Sick PTO -Employee Assistance Program ---Specific plans for specific positions

Keywords: Homewood Suites Wauwatosa, Milwaukee , Room Attendant, Hospitality & Tourism , Milwaukee, Wisconsin

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