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Customer Service Assistant

Company: Infosys BPM
Location: Milwaukee
Posted on: November 22, 2021

Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Qualifications
-- At least 1 - 3 years' of relevant work experience
-- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-- Ability to multi-task, organize, and prioritize work

Preferred

-- Previous HR or administrative experience
-- Strong analytical and organizational skills with great attention to detail
-- Ability to grasp concepts quickly
-- Ability to handle confidential information
-- Flexibility to adapt to frequently changing processes and procedures
-- Demonstrated proficiency in basic computer applications, such as Microsoft Office software product
-- Customer focused interpersonal skills
-- Ability to multitask and prioritize issues
-- Communication Skills

Job Requirements: Responsibilities
-- Communicate with customers via phone, email and chat
-- Provide knowledgeable answers to questions about product, pricing and availability
-- Work with internal dep
artments to meet customer's needs
-- Data entry in various platforms

Keywords: Infosys BPM, Milwaukee , Customer Service Assistant, Hospitality & Tourism , Milwaukee, Wisconsin

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