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Customer Service

Company: Seda North America
Location: Milwaukee
Posted on: November 22, 2021

Job Description:

Customer Service

Overall Responsibility:
Interact with customers daily to provide product order fulfillment, request for information, general inquiries, concerns related to fulfillment, etc. Act as a liaison between customers and sales within the plant to address production, open orders, inventory availability, order fulfillment and quality.


  • Attention to detail
  • Problem analysis and problem-solving
  • Adaptability
  • Dependable, energetic, willing to learn and grow
  • Product knowledge or ability to learn
  • Project management skills- ability to identify tasks to be completed
  • Knowledge of administrative procedures
  • Knowledge of business principles
  • Must be a team player. Must be comfortable with customers both over the phone and written communication. Need to be methodical and organized
  • Two - five years' experience handling customer accounts, B2B in a manufacturing environment
  • Experience working with sales and coordinating with other departments
  • Advanced knowledge of relevant computer applications - ERP, (SAP) and Microsoft Office Suite, tracking inventory, incoming shipments and orders.
    Seda, NA provides a comprehensive benefits package including medical, dental, life and disability insurance, 401(K) Retirement Plan with match, paid holidays and a generous vacation package.
    Seda North America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Seda North America complies with applicable state and local laws governing nondiscrimination in employment.

    Send resume to:

    Seda North America
    12501 Globe Drive
    Mount Pleasant, WI 53177


Keywords: Seda North America, Milwaukee , Customer Service, Hospitality & Tourism , Milwaukee, Wisconsin

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