Cashier/Receptionist

Company: Don Jacobs Toyota
Location: Milwaukee
Posted on: May 15, 2022

Job Description:

Job DescriptionWe are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. What We Offer:

• Medical / Dental / Vision Insurance
• 401(k)
• Training
• PTO & Vacation days
• Paid Holidays
• Great Culture & Team Environment
• Long Term Career OpportunitiesResponsibilities
  • Calculate the customer's bill using the dealership's computer system
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficientlyQualifications
    • Experience with Microsoft Office suite is a plus
    • Available to work flexible hours on weeknights & weekends
    • Ability to communicate customers' interests needs and requests to management and sales personnel
    • Professional personal appearance
    • Clean driving recordAbout the Dealership A strong community is all about its people, and here at Don Jacobs Toyota we staff our building with good, kind people who go above and beyond what is expected of them. We're one of the region's best dealerships, serving the Milwaukee community in Wisconsin since 1977. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

Keywords: Don Jacobs Toyota, Milwaukee , Cashier/Receptionist, Hospitality & Tourism , Milwaukee, Wisconsin