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Assistant Banquet Manager - Saint Kate The Arts Hotel

Company: The Marcus Corporation
Location: Milwaukee
Posted on: June 25, 2022

Job Description:

POSITION PURPOSE: To ensure that the Banquet Department is as profitable as it can be; to provide the banquet guest with the most efficient, and professional service possible; and to meet and exceed all banquet guests' needs and expectations. To assist the banquet manager and team.ESSENTIAL FUNCTIONS: Assists in coordinating the activities of all assigned personnel and department responsibilities. Coordinates Banquet service needs with food production. Maintains the highest quality of service related to all banquet service. Maintains warm, hospitable guest relations in all guest contact. Maintains accurate banquet and function records including banquet checks. Maintains adequate inventories of banquet service supplies to meet the needs of the hotel. Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility. Responds to individual guest needs as they occur. Schedules assigned personnel to meet the needs of the department within union guidelines. Maintains and supports hotel operating policies and procedures. Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates. Controls costs and expenses of the department and operates within budgeted guidelines. Assesses and reviews the job performance of subordinates and maintains records of assigned associates according to hotel policy, to include disciplinary action when necessary. Performs interfacing of department and self with other departments of the hotel to ensure a harmonious working relationship. Conducts monthly departmental level meetings. Attends F, BEO, Safety, and Dept. Head meetings. Inducts, orients, and trains assigned associates to meet departmental responsibilities. Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship. Ensures good safety practices of associates, assists in the maintenance of the emergency action plan and security procedures. Performs special projects and other duties as requested.POSITION REQUIREMENTS: Prior experience as server, captain, and set-up is required. Must possess basic mathematical skills and have the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers. Strong familiarization with food and beverage financial systems and controls. Ability to listen effectively and to speak English clearly. Ability to access and accurately input information using a moderately complex system when applicable. Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere. Strong proficiency in Excel required. Bilingual preferred, but not required. High school or equivalent, 4 year degree in Hotel and restaurant field preferred. Ability to organize and direct various functions of department, along with dealing with guests and employees in a fair, rational, equitable, and professional manner as necessary.Saint Kate The Arts Hotel is an equal opportunity employer.

Keywords: The Marcus Corporation, Milwaukee , Assistant Banquet Manager - Saint Kate The Arts Hotel, Hospitality & Tourism , Milwaukee, Wisconsin

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