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Customer Service Representative

Company: Careerbuilder-US
Location: Milwaukee
Posted on: March 20, 2023

Job Description:

We are offering a $1,200 SIGNING BONUS to the selected candidate! The role of the Part-Time Remote Customer Service Representative is to go above and beyond to meet the financial needs of our members. The ideal candidate is a go-getter who craves knowledge and growth in the financial industry. They should be comfortable in a sales environment and must have a reputation for excellent attendance. In all they do, our Remote Call Center Representatives strive to provide a "WOW" member service experience over the phone, and we are seeking someone who desires to do the same while helping our members on a path to financial wellness.
-- Generate new sales opportunities through outbound, cold calls and emails
-- Make high volume of phone calls using a script, to set appointments for sales reps
-- Understand customer needs and requirements
-- Maintain and expand your database of prospects within your assigned territory
-- Follow up promptly with customers
-- Make data entries to ensure accurate results

Job Education and Experience Required:
-- High school diploma or equivalent
-- 6 months experience in a retail branch location, including performing teller duties
-- 6 months proven track record in cross selling products and services

-- Track record of achieving quotas
-- Upbeat, ambitious and energetic personality
-- Proficient with productivity
-- Excellent verbal and written communications skills
-- Strong listening and presentation skills
-- Ability to multi-task, prioritize, and manage time effectively
-- A desire to learn
WHY SHOULD YOU JOIN THE PELICAN TEAM? Since 1956, STA, LLChas been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, STA, LLCis searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.
Our culture is grounded in faith, and we strive to live the golden rule of 'love thy neighbor'. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Keywords: Careerbuilder-US, Milwaukee , Customer Service Representative, Hospitality & Tourism , Milwaukee, Wisconsin

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