Cafe Shift Leader
Company: COLECTIVO COFFEE ROASTERS
Location: Milwaukee
Posted on: November 2, 2025
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Job Description:
Description: COLECTIVO COFFEE JOB DESCRIPTION Title: Café Shift
Leader Department: Retail Reports to: Café Manager Status: Full
Time Exempt: Non-Exempt POSITION SUMMARY The Café Shift Leader will
provide leadership to deliver a remarkable experience for our
customers and co-workers as it relates to Colectivo Coffee’s
Mission and Values, under the supervision of the Café Manager.
SPECIFIC RESPONSIBILITIES - Deliver café’s positive financial
results in accordance to budget. - Develop and maintain a culture
of accountability and continuous improvement that adheres to
Standard Operating Procedures (SOPs) and processes. - Train and
develop co-workers for the responsibilities of their jobs, which
ensure a high level of their overall performance. - Delegate
specific responsibilities using Café Functional Architecture Model.
· Ensures the café’s coffee, food and administrative functions
provide a remarkable customer experience with Colectivo’s people,
products and environments. - Develop and maintain a positive and
lively tone that is inviting and encouraging to our customers and
co-workers. - Perform other duties or projects as assigned.
Requirements: EDUCATION/QUALIFICATIONS - College degree in a
business-related field and/or a minimum of 6 months work experience
in a hospitality setting and/or a supervisory role. REQUIREMENTS -
Proficient skill level for POS and computer programs. - Knowledge
of basic mathematics for business usage. - Availability and
flexibility for schedule that includes evenings, weekends and
holidays. · Ability to stand for extended periods of time, reach,
bend and lift a minimum of 50lbs. · Ability to see, read and write
in English. - Completed Colectivo Café training programs –
Register, SB, 300 level bar certification, New Hire Orientation.
Wage includes an average tip of $6.00 per hour. Tip amounts are not
guaranteed. Actual tips may vary based on a variety of factors
including location, position, hours, and quality of service
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Keywords: COLECTIVO COFFEE ROASTERS, Milwaukee , Cafe Shift Leader, Hospitality & Tourism , Milwaukee, Wisconsin
