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Assistant Banquet Manager

Company: Hyatt Regency Milwaukee Downtown
Location: Milwaukee
Posted on: October 13, 2019

Job Description:

This is a career opportunity with Interstate Hotels & Resorts. JOB TITLE: Assistant Banquet Manager (Catering Service Spv.) REPORTS TO: Banquet Manager BASIC PURPOSE: Assist the Banquet Manager in managing the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. ORGANIZATIONAL SCOPE: Position is responsible for the daily operations of the Banquet area. Recommends procedural changes. May be involved in the budgeting process. ESSENTIAL FUNCTIONS: 1. Manage the Banquet employees; schedule, train, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate. Manage restaurant and staff when needed. (40') 2. Manage the set-up and food and beverage preparation and service) to ensure compliance with Banquet Event Orders, and Catering procedures and to ensure an optimal level of service, quality and hospitality. (40') 3. In the absence of the Banquet Manager, meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. (10') 4. In the absence of the Banquet Manager, calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. (5') 5. Calculate and prepare daily gratuities and payroll ensuring accurate, prompt reporting to the Controller. (2') 6. Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. (3') NON-ESSENTIAL FUNCTIONS: 1. Perform special projects and responsibilities as assigned. Participate in task forces and committees as required. (2') Knowledge and Skills: Education: Minimum of high school education or equivalent. Experience: Experience required by position is one to two full years of employment in a related position with this company or other organization(s). Skills and Abilities: Requires a working knowledge of Interstate's banquet/catering food and beverage services. Requires ability to learn computer equipment. Requires compiling facts and figures in accordance with established procedures. Supervisory skills needed. Communication skills required to provide information and associated services to hotel management and guests. No. of employees supervised: Supervise eleven to thirty employees Travel required: As required Hours Required: Forty to fifty hours over a five day period; days and times may vary based on need. Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Click here and here to navigate to the "EEO is the Law" poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Keywords: Hyatt Regency Milwaukee Downtown, Milwaukee , Assistant Banquet Manager, Hospitality & Tourism , Milwaukee, Wisconsin

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