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Technical Trainer

Company: Wacker Neuson
Location: Menomonee Falls
Posted on: March 19, 2023

Job Description:

JOB DESCRIPTION:TheTechnical Trainer's primary role is to development technical training programsfor Service and Customer personnel and to ensure uniformity of the programs forall groups.ESSENTIAL DUTIES AND RESPONSIBILITIES:Curriculum and Program Development:

  • Writes service training materials, class outlines and training aids to be utilized in instruction for Certified and field classes.
  • Administers the Technical Certification program including curriculum, testing, promotion of programs and budget management.
  • Administers all co-operated field training programs instructed by the Field Service Technicians.
    Training Function:
    • Conducts and/or participates in certified training classes with service staff and Field Service Technicians.
    • Administers the on-line learning program and maintains the Learning Management System website used to deliver service and sales training.
      Promotion of Programs:
      • Develops training support literature, promotional and video programs in conjunction with sales promotions.
        Maintenance of Equipment:
        • Services and maintains the Visitor Training Center demonstration equipment to ensure proper operation and safety.
        • Sets up for training schools.
        • Prepares new equipment upon receipt and prepares used equipment for shipping after sale.
        • Manages the inventory of the demonstration equipment.
          • Keeps up to date on industry trends.
          • Remains current on knowledge of equipment, parts, changes, improvements and applications on Wacker Neuson products as well as competitive products.
            • Performs all job functions is a safe manner and maintains safety awareness.
            • Reports known accidents, injuries and unsafe practices and/or conditions to supervisor.
              REQUIRED SKILLS:
              • A Bachelor's Degree in a related program is required.
              • A minimum of 3 years of experience in a technical training and development role.
              • Excellent verbal, written and public speaking skills
              • Proven track record of developing and implementing process improvements.
              • Proficient computer skills including Word, Excel and PowerPoint.PHYSICAL DEMANDS AND/OR WORK ENVIRONMENTWhile performing the duties of this job, the employee must be able to use a keyboard, calculator, and telephone. Frequent sitting, talking, hearing, and occasionally stand, stoop, kneel, crouch, crawl, lift (10 lbs.), and an ability to adjust vision for close vision work. Up to 10% of time spent in manufacturing environments around industrial equipment. Able to travel up to 30%. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Wacker Neuson, Milwaukee , Technical Trainer, Human Resources , Menomonee Falls, Wisconsin

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