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Technology Resiliency & Crisis Management Lead

Company: U.S. Bank
Location: Milwaukee
Posted on: September 24, 2022

Job Description:

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Job DescriptionThe Technology & Operations Services (TOS) Risk Technology Resiliency & Crisis Management Lead is responsible for executing the Technology Resiliency & Crisis Management programs in TOS Risk & Compliance Management (TOS RCM).For Technology Resiliency, they must demonstrate expertise in technology resiliency including understanding of recovery procedures as well as technology resiliency strategies and exercises to demonstrate IT resiliency. Must be able to communicate appropriately with various types of individuals including Technical Owners and technology senior leaders. Must be able to summarize data and produce reporting digestible for executive leaders. Must serve as a liaison between TOS and Second Line of Defense Risk Management and comfortable providing Program credible challenge on behalf of TOS Technical Owners and managers.For Crisis Management, they serve as point of contact to the Enterprise Crisis Management team and coordinate the crisis response in TOS RCM. This includes determining the operational impacts across TOS, which requires a knowledge of the Business Continuity Process Records and Plans, along with impact on applications used by TOS business lines. Ability to research impacts, act quickly and appropriately for the situation and provide executive level communications are required. This person will maintain and exercise the TOS RCM Adverse Event Playbook. They are also responsible for coordinating Emergency Notification System exercises.Responsibilities

  • Support the U.S. Bancorp Technology Resiliency and Crisis Management programs, implement the programs in TOS and ensure compliance.
  • Assist with TOS activities to comply with the Technology Resiliency program and ensure technology resiliency plans are documented, validated and exercised.
  • Coach TOS business lines on the program requirements for Technology Resiliency.
  • Facilitate the interaction between Second Line of Defense Risk Management and the TOS business lines.
  • Coordinate the TOS RCM crisis management response; provide support during crisis incidents to impacted TOS business lines.
  • Identify areas of opportunity to modernize and evolve the programs while providing necessary credible challenge.Basic Qualifications
    • Bachelors degree or equivalent work experience
    • 10 or more years of application experience or knowledgePreferred Skills/Experience
      • Strong knowledge of Technology Resiliency and Crisis Management concepts.
      • Strong knowledge of technology.
      • Strong written and grammatical skills.
      • Strong communication skills, with the ability to speak and write confidentially to senior management.
      • High level of discipline and organization.
      • Strong relationship building and communication skills.
      • Experience implementing Second Line of Defense risk programs in the business line.INDMOIf theres anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .Benefits:Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting .EEO is the LawApplicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law ( poster.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $108,545.00 - $127,700.00 - $140,470.00Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Keywords: U.S. Bank, Milwaukee , Technology Resiliency & Crisis Management Lead, IT / Software / Systems , Milwaukee, Wisconsin

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