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Field Service Specialist, Switchgear, Power Systems - (req51419)

Company: Kohler Company
Location: Kohler
Posted on: May 28, 2023

Job Description:

Field Service Specialist, Switchgear, Power SystemsWork Mode: RemoteLocation: Remote with travel OpportunityProvidesuperior world class technical support to distributors/customers and conductpreventative maintenance, system upgrades, and start-ups for the entire KOHLER generatorparalleling switchgear product line. This position will require 55 - 70%domestic and international travel.Specific Responsibilities Provide technical support to Distributors, Direct Customers, Electrical & General Contractors, as well as internal customers.Create cases to track open issues and ensure timely resolutions for all customer requests.Independently verify system operation, conduct operator training, and document all site visits, including but not limited to field start-ups/commissioning, system modifications, and preventative maintenance.Track and provide documentation corrections for proper document revision.Assist engineering team in conducting & documenting factory testing and customer witness testing.Conduct wiring checks to verify control power distribution and component operation using proper test equipment.(0-125VDC & 0-13.2kVAC)Be proficient in the use of all PLC, HMI, and other component software programs for proper setup, operation, troubleshooting and necessary programming modification.Independently verify correct operation of control components including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc. per contract documents.Independently verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus+, fiber, BACnet, customer SCADA systems, etc.Work with KOHLER distributors (and third-party vendors as needed) to verify operation of generators, ATS's, remote annunciators and other devices connected to generator paralleling system.Manage onsite project vendors and activities to ensure efficient/successful startup/upgrade.Maintain documentation, customer signoffs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.Understand functionality of all components within and connected to switchgear systems, including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, etc.Understand how specific load types affect generator performance.Properly adjust generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/kVar sharing.Submit customer feedback to quality department to formally track product issues.Provide feedback regarding design of switchgear systems, PLC and HMI programming, circuit design, sequence of operation, etc.Provide solutions to issues encountered.Possess knowledge to modify component programming (PLC/HMI, etc.).Understand scope of work prior to site visits. Review submittals & orders, system schematics, wiring diagrams, sequence of operation, component manuals, etc.Manage costs related to onsite work, including but not limited to travel and expense.Mentor in-coming associates to the department and provide feedback to others.Review and process switchgear warranty claims.Update product and department procedures.Understand governing codes related to industries where generator paralleling systems are installed (i.e. - NFPA110, etc.).Complete day to day activities with little supervision.Work on special projects as required.Skills/RequirementsMinimum of an Associate degree in Electromechanical Design, Electronic Engineering Technology/related field, or an equivalent combination of education and experience.Bachelor's degree in Electronics, Electrical Engineering or Electrical Engineering Technology is highly preferred.Minimum of 3-5 years or equivalent in testing of paralleling switchgear, transfer switches, protective relays, or other electrical power distribution equipment.Proven experience in the operation & troubleshooting of PLC/HMI programming is required.Must be hard-working, a self-starter, reliable, customer focused, quality driven, & resourceful.#LI-Remote#LI-NH1Applicants must be authorized to work in the US without requiring sponsorship now or in the future.Why Work at Kohler Co.?Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About UsBeyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement . PDN-99314f70-2d91-4ca9-b62b-35791eaa04cf

Keywords: Kohler Company, Milwaukee , Field Service Specialist, Switchgear, Power Systems - (req51419), IT / Software / Systems , Kohler, Wisconsin

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