IT System Specialist

Company: Ageatia Global Solutions
Location: Milwaukee
Posted on: February 16, 2020

Job Description:

Long term contract position Corp to Corp, W2 ,Those authorized to work in the United States without sponsorship are encouraged to apply., 1099 and Those authorized to work in the United States without sponsorship are encouraged to apply. candidates allowed to apply Skills Required Provide 1st level response for incoming requests and trouble tickets Provide security administration and follow up for work and asset management applications. Assist IT Analyst in project tasks as assigned. Work with teammates and clients remotely to troubleshoot and resolve client issues Check out/in software from library and record all installations through established process Create/update software records in Remedy and through paper process. Track computer assets and update records accurately in a timely manner. Investigate and resolve records with missing or incorrect data. Provide updates to the Team on teachable incidents and current work initiatives. Manually install software and document the install process on both remote and local personal computing devices. Work with teammates and clients remotely to troubleshoot and resolve issues with personal computing devices and software Experience Required Experience with installing and troubleshooting applications on Windows 10. 3 years of relevant work experience with significant personal experience in field IT. Ability to troubleshoot and resolve communication issues between software and devices Ability to identify and resolve problems or develop alternative solutions in a timely manner. Ability to accurately log incident tickets in Remedy ITSM software Proper and correct tracking of PCs and Software installs in asset management tool. - provided by Dice

Keywords: Ageatia Global Solutions, Milwaukee , IT System Specialist, Other , Milwaukee, Wisconsin