Reporting to the COO, the Director of Quality Assurance is
responsible for all of Miller Baking Company’s delicious products
meeting high quality standards, in a safe and clean environment.
The Director of Quality Assurance will ensure product quality by
creating product specifications, monitoring standard operating
procedures for compliance and training the manufacturing team in
the areas of GMP, SOP, SQF, safe work practices, and sanitation
best practices and procedures.
This position is located primarily at 9009 N 51st St. Brown
Deer, WI 53223, with responsibility for an additional facility
located at 8313 N Steven Rd, Milwaukee, WI 53223.
The Right Fit: Bachelor’s Degree in a related field, or
8+ years of progressively responsible experience in commercial
baking with a proven track record of achievement.
Strong knowledge, understanding, and application of food safety,
HACCP systems, USDA/FDA regulatory requirements; sanitary design of
Advanced time management skills and ability to multi-task with
different priority and task levels.
Strong technical skills (Office Suite, Baking Equipment,
Adaptable communication skills to work with cross-functional
teams and stakeholders at all levels, including externally.
About the Company: Family-owned for nearly 100 years, Miller
Baking Company has been committed to crafting great tasting baked
goods with honest ingredients. Today, they bake Pretzilla® Soft
Pretzel Bread, a brand of soft pretzel buns and bites that is
drawing fans across the country and experiencing significant
year-over-year growth. They combine great products with their core
values of teamwork, integrity, courage, and curiosity to create an
environment with opportunities to make a positive impact and
Support, demonstrate and promote company core values: Teamwork,
Integrity, Courage & Curiosity
Enforce plant and company safety programs, promoting and
maintaining a high level of awareness and adherence to defined
employee safety requirements and procedures while performing work
Continuously seek improvements to all company regulatory and
safety programs, and manage work as assigned.
Hire, lead, and develop the Quality Assurance and Sanitation
teams to achieve organizational goals.
Implement food safety, quality, sanitation and personal safety
standards to meet audit and regulatory compliance.
Investigate, respond to, and drive resolution of customer
complaints and concerns, including tracking and reporting.
Serve as the primary contact for regulatory, customer, and SQF
Manage the Master Sanitation Schedule and Pest Control
Track and report against standards, driving continuous
improvement in product and process.
Assure label compliance of all products.
Support product troubleshooting and optimization through data
Provide guidance to new product development regarding food
safety and label content and regulatory requirements.
Provide technical support and expertise to in the areas of
Production, Quality, Food Safety, Complaint resolution and other
Utilize external resources, including suppliers, to support
continuous improvement of products and processes.
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