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Senior Consultant -US

Company: infosys
Location: Milwaukee
Posted on: September 17, 2020

Job Description:

Job Description

Infosys is seeking an Oracle CRM Consultant. The position will primary be responsible to interface with key stakeholders and apply Oracle CRM solution across marketing, Sales, order capture, contracts, field service domain. Demonstrate technical proficiency across different stages of the project including Requirements Elicitation, Application Architecture definition and Design. You should be able to create high level design artifacts and detailed solution design lead validation for all types of testing and support activities related to implementation, transition and warranty, validating requirements with product offerings, working with relevant stakeholders for product customization requests. You will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the business discussion interaction and co-ordination with offshore. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Required Qualifications:

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 4 years of experience with Information Technology

Location for this position is Milwaukee, WI . This position may require travel and/or relocation

?U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

4 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment

At least 4 years of hands-on experience in Oracle E-Business Suite CRM Modules- marketing, Sales, order capture, contracts, field service

Experience of 2-3 full life cycle implementation in Oracle CRM suite / Cloud

Preferred Qualifications: 4 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes

Should have at least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process

Should be Proactive and able to work along with offshore delivery team in India.

Prepare documentation to support process, functional, and technical specifications. Work collaboratively with business, IT, and consultant teams to analyze requirements, propose and execute solutions

Understand the issue faced by client and analyze the issue and resolve within SLA and fix the root cause of the issue.

Solution Evaluations and Recommendation – Lead the team in coming out with solution alternatives and takes the recommended solution alternatives to the customer, reviews the solution options and suggests improvements in order to get customer buy in the suggested alternatives

Detailed Technical knowledge and minimum 3-4 full cycle implementations as a consultant / Application Maintenance Support (AMS) experience of handling AMS projects

Sound knowledge of the Oracle CRM architecture and how it can be interfaced with all the upstream and downstream systems.

Candidate should have knowledge of best practices for Oracle Technical processes

Good experience in conducting CRPs, System Integrated testing and UAT support.

Analytical and Communication skills

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

Keywords: infosys, Milwaukee , Senior Consultant -US, Other , Milwaukee, Wisconsin

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