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IT Helpdesk Specialist

Company: Wantable
Location: Milwaukee
Posted on: November 22, 2020

Job Description:

Wantable is seeking an intelligent, energetic, and highly organized individual to join our team. A successful candidate will be a flexible team player, stellar communicator, ruthless prioritizer, and master juggler. Youre a good fit at Wantable if you * Have a passion for computers, computer networking and systems management. * Have exceptional work ethic and dedication. * Have excellent organization and communication skills both in person and electronically. * Are not afraid to roll up your sleeves and jump in to get the job done. * Are open and willing to ask for guidance when you get stuck. * Can juggle and be effective with many projects in the air at once. Primary Responsibilities * Provide Level 1 support: troubleshooting of computer hardware and software issues. * Perform user account set up, security maintenance and systems monitoring. * Provide assistance in every level of networking and systems management; from running cable to repairing workstations/printers/servers. * Create and place purchase orders for new hardware and software. Requirements * Strong troubleshooting and analysis skills. * Experience using and troubleshooting Mac OS/X. * Experience with the Google Productivity Suite; Gmail, Drive, etc. * Excellent oral and written communication skills. * Ability to think clearly, problem-solve and find creative solutions to technical problems. * Have or are in pursuit of a degree in a technology field or have professional computer and networking experience. * Hands-on experience with helpdesk/ticketing tools. * Self-motivated with a positive, proactive attitude. * Top notch organizational and analytical skills. Additional technologies in use at Wantable * Ubiquiti Networks technology * SentinelOne Endpoint Security * Verkada Surveillance System * Microsoft productivity suite; Office, Excel, OneDrive, etc. * Jamf Mindful Device Management * Ring Central VOIP * Enterprise Firewalls and switches

Keywords: Wantable, Milwaukee , IT Helpdesk Specialist, Other , Milwaukee, Wisconsin

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