In this fast-paced, high energy environment where great guest
service is essential, how do we ensure that our guests are happy
with our service and are enjoying their slots playing experience?
As a Slots Attendant you will show a genuine passion for guest
service, and ensure your guests know how to play, read, and
understand the slot machines. While carrying out the job duties
listed below, you will contribute to our continued success by
demonstrating unsurpassed guest service, a high level of integrity
and ethical standards, and personal and professional dedication to
our Mission, Vision, and Values.
Principal Duties and Responsibilities (*Essential Functions)
* *Promote positive guest and fellow team member relations. *
*Assist the guests on how to play, read and understand the slot
machines. * *Minor slot machine repair including but not limited to
ticket and bill jams, and ticket replenishment as required. *
*Monitor the operation of assigned slot machines and participates
in payout of manual jackpots in accordance with company policy. *
*Complete and sign necessary forms accurately. * *Responsible for
balancing money pouches and signing proper paperwork. * Maintain a
neat and clean personal appearance. * Maintain a neat and clean
assigned work area. * Responsible to maintain a consistent and
regular attendance record. * Perform job duties in full compliance
with departmental Internal Controls, policies, procedures, and
regulations. * Perform other duties as assigned.
* High School diploma or equivalent preferred. One year of prior
work experience is required. * One year experience in the gaming or
hospitality industry preferred. * The ability to use basic math
skills including adding, subtracting, multiplying, dividing, and
counting using whole numbers and United States currency. * Ability
to use a calculator. * The ability to read and interpret written
instructions and write simple correspondence. - * The ability to
interact with guests and team members professionally, including the
ability to speak in front of small groups. * The ability to
maintain discretion in handling confidential information. * The
ability to work irregular hours and extended shifts including late
nights, early mornings, weekends, and holidays. * While performing
the duties of this job, the team member is required to talk, hear,
stand, sit, walk, climb, balance, stoop, kneel, crouch, and move
freely throughout the office and property for duration of scheduled
shift. The team member is frequently required to use hands to
handle or feel objects, tools, or controls, and reach with hands
and arms. The team member must be able to operate a personal
computer. The team member is required to lift, carry, push, pull,
or move objects up to 30 pounds on a regular basis without
assistance or more with assistance. Team member must wear all
required Personal Protective Equipment (PPE) while performing job
duties. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision,
depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate to
loud. When on the casino floor the noise level increase. The
facility is not smoke free.
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all
qualifications, responsibilities, duties, and skills required.