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Deli Clerk I - AM Availability

Company: Festival Foods
Location: Hales Corners
Posted on: June 12, 2021

Job Description:

Job Summary

Job Title: Deli Clerk

FLSA Status: Hourly

Reports To: Deli Manager

Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.

A Fresh Take: Why Festival Foods?

  • Work/Life Balance: Our associates need time away from work to balance their lives - that's why we offer work/life balance scheduling for all associates. We also start at 15 days of PTO for all of our Full-Time associates
  • Associate Discount: Enjoy 5% off your grocery purchases, and 10% off a peak-this-week produce offering
  • Grow: With our Management Trainee, Emerging Leaders, e-Learning Platform, and more - there are so many ways to grow & develop personally & professionally
  • Be an Owner: No really, be the owner! Become an owner of Festival Foods through our Employee Stock Ownership Program and be empowered to make decisions to bring our guests back
  • Bank Bucks for College: You contribute 50 cents per hour worked, and Festival will match up to $10,000 for school & educational expenses!

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assist guests with locating items on or off the sales floor
  • Receives, prepares and fulfills guest orders and other special requests
  • Provides excellent guest services by professionally answering Deli Department telephone
  • Addresses guest concerns and resolves issues by practicing the boomerang principal
  • Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
  • Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
  • Maintains food safety logs and leads by example through following
  • Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
  • Other duties as assigned
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to deal tactfully and effectively with guests and all personnel
  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
  • Complete understanding of all safety requirements and company safety policies
  • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
  • Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Lifting up to 50 pounds on an occasional basis
  • Full range of upper body motion
  • Must be able to work at a fast pace
  • May be exposed to extreme temperatures

WORK SCHEDULE

  • The Deli Clerk is an hourly position
  • The shift to be worked will vary, including weekdays, weekends, and holidays

Festival Foods serves guests in over 30 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

#IND2021

#IND2021

#IND2021

Keywords: Festival Foods, Milwaukee , Deli Clerk I - AM Availability, Other , Hales Corners, Wisconsin

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