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Company: Ace Worldwide Group of Companies
Location: Cudahy
Posted on: November 22, 2021

Job Description:

Position Summary The Crater is responsible for crating, uncrating, assembling and packaging of material, and relevant internal and external communication to the customer. The Crater will act as a driving force in providing a proactive safety culture while providing quality services to exceed the expectations of our customers. Primary Responsibilities: Customer Satisfaction:

  • Accurately and timely complete tasks assigned by the Production Manager and Lead Crater.
  • Complete the packaging and crating of material in accordance with the established processes to ensure customer expectations for deadlines are met.
  • Respond to urgent requests, and ensure completion of product based on priority. Employee Development:
    • Communicate errors to ensure corrective actions are identified and implemented.
    • Escalate recurring issues to the management.
    • Provide performance based self-evaluation to management for annual evaluations.
    • Attend meetings as required and communicate relevant topics to the team.
    • Lead by example through maintaining a professional and positive attitude. Safety:
      • Attend facility safety meetings and training sessions.
      • Recognize and abate hazards to drive the promotion of AW2's safety program.
      • Report all near misses, safety incidents, accidents, and employee injuries per established procedures. Quality:
        • Report customer complaints following the established reporting criteria.
        • Respond to customer escalations and complaints to quickly resolve service issues.
        • Responsible for participating in quality audits and complying with all established quality procedures.
        • Participate in physical inventory counting as assigned. Qualification Requirements: Education:
          • High School diploma or equivalent preferred. Experience:
            • 1-2 years of warehouse or wood shop experience preferred.
            • 1-2 years of power tools experience preferred. Knowledge, Skills, and Abilities:
              • Commitment to safety as demonstrated through previous work.
              • Personal accountability with a customer-focused sense of urgency.
              • Experience working in a team environment.
              • Attention to detail and accuracy.
              • Positive can-do attitude and good work ethic.
              • Good organizational skills; ability to multitask; demonstrate flexibility.
              • Ability to stand, sit, bend, pivot, and lift up to 50 lbs. unassisted.
              • Ability to read and measure metrics.
              • Excellent attendance history.
              • Willing to work flexible hours and weekends as required.


Keywords: Ace Worldwide Group of Companies, Milwaukee , Crater, Other , Cudahy, Wisconsin

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