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Peer Specialist (Hub and Spoke)

Company: Wisconsin Community Services
Location: Milwaukee
Posted on: November 22, 2021

Job Description:

Peer Specialist (Hub and Spoke)Job Code: 2021-SPECIALI-009Location: Division of Specialized ServicesDepartment: Hub and SpokeFT/PT Status: Full TimeJob Responsibilities: T he Peer Specialist a critical member of a newly created, diverse, multi-disciplinary team of the Hub and Spoke Program of Wisconsin Community Services Inc. (WCS). The program is a new and creative approach to serving people with significant substance use and co-occurring physical or mental health needs. WCS was the site selected to implement the Hub and Spoke Health Home in Milwaukee County and one of the three sites in the State of Wisconsin. This innovative new program will utilize a coordinated service team approach that is focused on holistically serving the needs of the people enrolled in the health home. We will partner with a comprehensive network of spokes who will provide access to physical health, substance use, mental health, and support to meet life needs. The Peer Specialist works in collaboration with the Care Coordinator and is responsible for engaging people referred to the program in recovery focused services. The Peer Specialist is a critical component of service delivery focused on engaging individuals in a supportive relationship that offers hope, empathy, and a non-judgmental approach. Peer Specialists will encourage the individuals to participate in self-help groups and develop a network of healthy relationships with family members or others who are identified by the individual Other Essential Functions Include Encourage the people being served to become the expert of their own lived experiences, develop voice and choice around service participation, and become empowered in their recovery. Support people in navigating systems of care and encourage people to communicate with other services providers to ensure self-determination and dignity in care. Provide weekly goal-focused, face- to- face contact with each person being served by the Peer Specialist. Facilitate psychosocial or other self-help, recovery-based groups to engage person in recognizing and understanding early triggers or signs of usage and assist in the development of prevention strategies. Work closely with the person to advocate for their needs. Provide transportation to services and resources in the community. Follow all WCS Hub policies and procedures. Embrace a comprehensive team approach to meet the individualized needs of people with complex substance use and life needs. Network with community providers and Spokes to develop collaborative relationships to meet the needs of the people being served by the program. Document all interactions, collateral contacts, and activities specific to the individual's care and treatment in the electronic medical record within 24 hours of the contact. Complete all WCS Hub and Spoke Health Home training and WCS specific training. Uphold and promote a positive, strength based, and supportive culture. Adhere to WCS Policies and Procedures. Job Qualifications: Knowledge, Skills, and Abilities: Experience serving people with substance use and/or co-occurring needs. Knowledge of the Milwaukee County substance use system, Medication Assisted Treatment, and evidence-based practices. Must possess verbal and written communication skills, along with computer skills that include Microsoft Word, Excel, and database applications. Must have strong communication skills, be flexible, patient, and compassionate and maintain confidential information. Must have the ability to work independently with a minimal amount of supervision but must be a strong team player as well. Ability to multi-task, take initiative and apply knowledge to variety of circumstances. A skilled commitment in engaging people through a strength-based, trauma informed, person centered, and culturally intelligent approach is necessary. This position has a strong focus on engaging people through the Peer Specialist's lived recovery experiences. Therefore, commitment and passion for serving people with substance use and co-occurring needs is required. Minimum Qualifications: High school or GED/HSED required. Graduate of state Certified Peer Specialist training; possess current Certified Peer Specialist certification (If such certification has not occurred by hire, state certification must occur within the first year of employment). Knowledge and experience serving people with substance use need. Working knowledge of computer applications preferred (Windows and Microsoft Word). Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms and values the worth of clients. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, drug screen, and driver's license check. Other Job Information (if applicable): Working Conditions: Work is performed in an office and community environment. Work is performed in the community including going into homes, court, and other locations to serve adults enrolled in the WCS Hub and Spoke Health Home. Travel is required. Must be comfortable being around and/or interacting with adults who have significant substance use needs. Flexible work schedule is required to meet the needs of staff and the people being served. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands: May require sitting at a desk and/or computer for two or more hours at a time. Requires computer work. Travel in the community is a requirement. The WCS Hub offers an array of recovery focused services that include Peer Specialists, Care Coordinators, Health Educators, Clinicians/Supervisor, Transitional Specialists, Benefits Specialists, and Clinical Assessment Coordinators to meet the needs of the people being served. WCS has been serving the community for over 100 years and is a pillar of service delivery in Southeastern Wisconsin. If you are interested in this career changing opportunity, we encourage you to apply and join the WCS Team! APPLY ONLINE AT WWW.WISCS.ORG OR EMAIL Wisconsin Community Services is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, sexual orientation, gender identity, national origin, veteran, disability, status or any other characteristic protected by federal, state, or local law. PM21 PI154357508

Keywords: Wisconsin Community Services, Milwaukee , Peer Specialist (Hub and Spoke), Other , Milwaukee, Wisconsin

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