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Technical Support Engineer - Nights (South of Milwaukee)

Company: Uline
Location: Milwaukee
Posted on: May 17, 2022

Job Description:

Technical Support Engineer - NightsCorporate Headquarters12575 Uline Drive, Pleasant Prairie, WI 53158Develop your ideal IT career, crafting custom software solutions, at Uline. Bring your expertise to help manage our industry-leading team behind one of the largest e-commerce sites in the U.S.Better together than apart. This position is on-site, and we are looking for good people who share our passion.Hours: Monday - Friday, 9 PM to 6 AM.Position ResponsibilitiesProvide technical operations and data center support for multiple infrastructure, application, security and reporting technologies.Monitor systems and alerts, perform issue identification, logging, triaging and resolution.Participate in IT major incident, change, problem management and disaster recovery processes.Maintain high availability and reduce downtime for critical systems and applications.Resolve business-impacting issues within defined service levels.Deploy new hardware, software and perform IT upgrades / maintenance on IT applications and services.Solve problems, determine appropriate actions and complete planned activities with minimal direction.Minimum RequirementsBachelor's degree in Information Technology, Computer Science, or related field.3+ years' experience providing technical support for multiple technology platforms in a complex data center environment.Strong IT incident, change, problem and knowledge management skills.Understanding of basic network, server, security, reporting, or application technologiesStrong team player with excellent collaboration and problem-solving skills.BenefitsComplete insurance coverage includes medical, dental, vision and more.401(k) with 5% employer match.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Bonus programs that include annual performance, sales goals and profit sharing.Employee PerksOn-site caf-- with executive chefs and seasonal dinner-to-go options.First-class fitness center with complimentary personal trainers.Over four miles of beautifully maintained walking trails.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.EEO/AA Employer/Vet/Disabled

()Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Keywords: Uline, Milwaukee , Technical Support Engineer - Nights (South of Milwaukee), Other , Milwaukee, Wisconsin

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