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Customer Care Specialist

Company: Jung Express
Location: Milwaukee
Posted on: June 25, 2022

Job Description:

Job DescriptionWe are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Salary: Average first year earning $60K which includes salary, commission & mileage reimbursement


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and servicesQualifications:
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Familiarity with CRM platforms
    • Traveling within a territory, home nights and weekends
    • Using your own vehicle with mileage reimbursedBenefits:
      • Medical, 401k with company match, profit-sharingCompany DescriptionWe have been in business since 1991. We are continuing to grow and looking to expand our dispatch office

Keywords: Jung Express, Milwaukee , Customer Care Specialist, Other , Milwaukee, Wisconsin

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