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Concessions Supervisor, American Family Field

Company: Delaware North
Location: Milwaukee
Posted on: August 6, 2022

Job Description:

The Opportunity Delaware North Sportservice is hiring a Concessions Supervisor to join our team at American Family Field in Milwaukee, Wisconsin. As a Concessions Supervisor, you will be responsible for leading the team to provide prompt, professional service to guests.Responsibilities

  • Assign duties to scheduled staff.
  • Perform some service tasks, such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Assist Concessions Manager with staff training and compliance.
  • Monitor daily and hourly cleaning.
  • Manage labor and profit loss.
  • Ensures proper cash handling and tip record-keeping for the shift.
  • Ensure associates are kept informed of any changes in policies or events.
  • Complete pre-event responsibilities at assigned locations.
  • Ensure all assigned locations are shut down correctly before clearing staff.
  • Other duties as assigned.Qualifications
    • Experience working in the service industry/hotels is a plus.
    • At least one to two years of supervisory experience is preferred.
    • Must be able to obtain a Milwaukee Bartending License.Physical Requirements
      • Standing and walking for the entire length of the shift.
      • Frequently required to reach up to 6-7 feet, twist at the waist, bending, and squat.
      • Pushing and pulling occasionally, to move equipment, stock, mops, and brooms.
      • Exposed to outdoors and variable temperatures.Shift Details VariesWho We Are Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate the Restaurant To Be Named Later which is open daily. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Milwaukee , Concessions Supervisor, American Family Field, Other , Milwaukee, Wisconsin

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