Suites Administrative Assistant, American Family Field

Company: Delaware North
Location: Milwaukee
Posted on: August 6, 2022

Job Description:

The Opportunity Delaware North Sportservice is hiring a Suites Administrative Assistant to join our team at American Family Field in Milwaukee, Wisconsin. As an Administrative Assistant, you will be responsible for performing clerical and administrative duties to help the organization run efficiently.Responsibilities

• Support a variety of tasks while exercising judgment and complete confidentiality, which includes answering phones and emails, screening telephone callers, determining who should be directed to other team members, creating, typing, and proofreading routine and complex memos, agreements, documents, letters, reports, presentations and spreadsheets from dictation, rough copies, or typed drafts.
• Working with Suite Holders/Administrators for game day orders and entering them into the system.
• Following up with Suite Holders/Admins if necessary.
• Effectively communicating with the Suite Manager and Supervisors.
• Provide basic administrative support which includes coordinating activities and meetings, preparing expense reports and processing invoices for proper delivery, arranging appointments, and contacting team members.
• Perform routine clerical duties, such as sorting, filing, distributing mail, making copies, and mailing routine letters.
• Prioritize work to meet deadlines with minimal guidance as to established times.
• Provide excellent customer service to our suite guests who call with questions or needs
• Assists with data entry and processing of menu orders
• Assists with compiling notes and reports
• Collects billing information
• Works directly with luxury suite members and catering contacts to establish levels of service for game day
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Receives and facilitates any suite guests and attendants requests and orders.
• Learn and be comfortable with all food and beverage menu items on Luxury Suites Menu to effectively complete financial transactions and answer guests questions.
• Maintain a clean, organized, stocked and safe area.
• Completes and assists Suite Attendants with opening and closing duties as outlined according to departmental standards.
• All other duties as assigned.
• Must be able to work special eventsQualifications
• Minimum of 2 years experience in administrative or office position, including experience with office administrative procedures, use, and operation of standard office equipment.
• 1 year of sales experience preferred
• Previous experience with a variety of computer software applications in word processing, spreadsheets, database, and presentation software (Word, Excel, and PowerPoint).
• Ability to communicate clearly and effectively in both verbal and written communication.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Excellent organizational skills.
• Attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
• Ability to prioritize and handle multiple tasks simultaneously.
• Basic math skills including addition, subtraction, multiplication, division, fractions, and percentages.Shift Details VariesWho We Are Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate the Restaurant To Be Named Later which is open daily. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Milwaukee , Suites Administrative Assistant, American Family Field, Other , Milwaukee, Wisconsin