Welcome Services Concierge; FT, 1st shift
Company: Advocate Christ Medical Center
Posted on: August 8, 2022
Welcome Services Concierge; FT, 1st shift Job ID: R33440 Shift:
1st Full/Part Time: Full_timeLocation: 975 Port Washington Rd
Grafton, WI 53024Benefits Eligible: Yes Hours Per Week: 40Schedule
Details/Additional Information: Saturday through Wednesday 10:00am
-6:30pm (40 hours weekly)
- Greets customers and assesses their immediate needs.
- Successfully manages the first impression of the facility.
- Offers assistance in any way necessary to include assist out of
their vehicle, locate wheelchair, provide directions, escort to
- Passes customer to volunteers for escorts when possible.
- Utilizes Admitting or other departments to verify destination
and remains with the patient if they are alone or in a
- Assists in maintaining a smooth traffic flow at the entrances
to the facility.
- Assists in the arrangement of parking needs of customers, i.e.,
valet service, tour busses, short-term visitors, etc. Assists
customers with transportation needs, i.e., taxi vouchers, bus
passes, van transport, or other special needs.
- Assures working area is clean of debris, safe, and free from
- Reports any Security/Safety issues to the Public Safety
Services Department immediately.
- Works with hospital support staff that may include, but is not
limited to: Public Safety, Environmental Services, Plant
Operations, Patient Transport and Grounds. Licenses &
Certifications None Required. Degrees High School Graduate.
Required Functional Experience Typically requires 1 year of
experience in service management as a concierge or greeter in a
large public facility. Knowledge, Skills & Abilities Excellent
communication, interpersonal, and customer service skills.Ability
to problem solve and work independent of direct
supervision.Demonstrated ability to work a flexible,
customer-oriented schedule that meets the needs of Aurora guests
and visitors.We pride ourselves on taking care of our people. And
not just our patientswe mean you, too. We help each other live
well. When you work at Aurora, you get the chance to work with a
dedicated team thats as passionate about the work as you are. Here,
youll find limitless opportunities for ongoing learning, career
advancement, competitive compensation and a stable work
environment. But more than that, you have the opportunity to change
livesincluding your own. Diversity and inclusion matters at Aurora.
We celebrate our differences and nurture an environment where
everyone feels included. We know that when we reflect the
communities we serve, when we embrace differences and bring our
whole selves to work every day, we are working as one to build a
healthier tomorrow for everyone. Aurora supports a safe, healthy
and drug-free work environment through criminal background checks
and pre-employment drug testing. We maintain a smoke-free
environment at all our locations. We are an equal opportunity
Keywords: Advocate Christ Medical Center, Milwaukee , Welcome Services Concierge; FT, 1st shift, Other , Grafton, Wisconsin
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