Crisis Intervention Specialist-Adult Protective Services

Company: Washington County, WI
Location: West Bend
Posted on: August 7, 2022

Job Description:

Crisis Intervention Specialist-Adult Protective ServicesPosition Summary:Under the general supervision of the Behavioral Health Supervisor, provides telephone and mobile crisis intervention, crisis counseling, assessment, and referral. Completes duties related to adult protective services (APS) such as guardianship paperwork, court testimony, comprehensive evaluations, WATTS reviews, and coordinates competency evaluations. Works closely with health systems, law enforcement, school personnel, clients, and families. Duties may include non-standard workweeks and on-call coverage.Duties/Responsibilities:The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Primarily handles APS duties of guardianship, protective placement, elder abuse investigations, and required court paperwork. Answers crisis line calls for Washington County crisis intervention program. Interviews clients and families to obtain mental health and/or substance use disorder (SUD) information and assesses the needs of the individual and family. Assessments may be completed by telephone or in person in the community, in a private residence, hospital, jail, school, or at the crisis office location. Appropriately credentialed staff may provide crisis therapy and/or crisis case management when necessary. Develops crisis plans utilizing the strengths of the individual/family, and available community resources to resolve the immediate crisis and coordinates follow-up interventions. Determines appropriate level of care during the crisis assessment and arranges referrals. Authorizes 51.15 emergency detentions, and inpatient funding when indicated. Performs duties of an after hours intake worker as prescribed under WI Stats., Chs. 48.067 and 938.067 on behalf of the Children & Families Division Works collaboratively with law enforcement, families, other county departments, schools, continuum of acute care services providers, and other community resources to coordinate appropriate crisis and/or APS resolution and referral. Communicates pertinent information on a timely basis and participates in clinical supervision, case reviews, staffings, and/or case planning meetings. Completes appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, demographics, insurance information, and financial information. Coordinates this information with the appropriate staff. Performs other duties as assigned, including responding to an emergency event.Work Direction Received:Works under the general direction of the Behavioral Health Supervisor.Supervision Exercised:None.Decision Making:Decisions about the focus and direction of assessments and clinical interventions are made in collaboration with the individual/family, law enforcement, and community resources using crisis and APS best practices. Determines appropriate level of care including safety planning, treatment interventions, referrals, emergency detentions, and authorizes inpatient behavioral health and/or detoxification funding as a representative of the Health and Human Services teraction:There is regular interaction with clients, law enforcement, and hospital personnel. In addition, interaction with families, community agencies, schools, private practitioners, attorneys, judges, and the public-at-large, may occur on a daily basis.Essential Knowledge and Abilities:Strong oral and written communication skills are necessary to maintain relationships with community partners. The ability to problem-solve while completing assessments, and developing safety plans with consumers. Basic computer skills required for documentation. Knowledge of mental illness, emotional disorders, community resources, and substance use disorders. Knowledge and experience completing risk assessments for suicidal and/homicidal individuals. Knowledge of DHS statutes 34, 51, 54, 55, and privacy laws. Able to fulfill physical demands of job, sensory demands (seeing and hearing), and cognitive demands (concentration, conceptualization, memorization).Training and Experience:A Bachelor's Degree or higher from an accredited college or university in social work, psychology, human services or related field, and one year of experience working with the mental health population and/or elders and the disabled at risk population. Experience working with children and families in the capacity of child welfare, child protective services, or juvenile justice a plus. A valid Wisconsin driver's license, transportation, and automobile insurance are required.

Keywords: Washington County, WI, Milwaukee , Crisis Intervention Specialist-Adult Protective Services, Other , West Bend, Wisconsin