Crisis Intervention Specialist-Adult Protective Services
Company: Washington County, WI
Location: West Bend
Posted on: August 7, 2022
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Job Description:
Crisis Intervention Specialist-Adult Protective ServicesPosition
Summary:Under the general supervision of the Behavioral Health
Supervisor, provides telephone and mobile crisis intervention,
crisis counseling, assessment, and referral. Completes duties
related to adult protective services (APS) such as guardianship
paperwork, court testimony, comprehensive evaluations, WATTS
reviews, and coordinates competency evaluations. Works closely with
health systems, law enforcement, school personnel, clients, and
families. Duties may include non-standard workweeks and on-call
coverage.Duties/Responsibilities:The following duties are normal
for this position. These are not to be construed as exclusive or
all-inclusive. Other duties may be required and assigned. Primarily
handles APS duties of guardianship, protective placement, elder
abuse investigations, and required court paperwork. Answers crisis
line calls for Washington County crisis intervention program.
Interviews clients and families to obtain mental health and/or
substance use disorder (SUD) information and assesses the needs of
the individual and family. Assessments may be completed by
telephone or in person in the community, in a private residence,
hospital, jail, school, or at the crisis office location.
Appropriately credentialed staff may provide crisis therapy and/or
crisis case management when necessary. Develops crisis plans
utilizing the strengths of the individual/family, and available
community resources to resolve the immediate crisis and coordinates
follow-up interventions. Determines appropriate level of care
during the crisis assessment and arranges referrals. Authorizes
51.15 emergency detentions, and inpatient funding when indicated.
Performs duties of an after hours intake worker as prescribed under
WI Stats., Chs. 48.067 and 938.067 on behalf of the Children &
Families Division Works collaboratively with law enforcement,
families, other county departments, schools, continuum of acute
care services providers, and other community resources to
coordinate appropriate crisis and/or APS resolution and referral.
Communicates pertinent information on a timely basis and
participates in clinical supervision, case reviews, staffings,
and/or case planning meetings. Completes appropriate and timely
medical record documentation, which may include assessments,
follow-up contacts, crisis plans, demographics, insurance
information, and financial information. Coordinates this
information with the appropriate staff. Performs other duties as
assigned, including responding to an emergency event.Work Direction
Received:Works under the general direction of the Behavioral Health
Supervisor.Supervision Exercised:None.Decision Making:Decisions
about the focus and direction of assessments and clinical
interventions are made in collaboration with the individual/family,
law enforcement, and community resources using crisis and APS best
practices. Determines appropriate level of care including safety
planning, treatment interventions, referrals, emergency detentions,
and authorizes inpatient behavioral health and/or detoxification
funding as a representative of the Health and Human Services
teraction:There is regular interaction with clients, law
enforcement, and hospital personnel. In addition, interaction with
families, community agencies, schools, private practitioners,
attorneys, judges, and the public-at-large, may occur on a daily
basis.Essential Knowledge and Abilities:Strong oral and written
communication skills are necessary to maintain relationships with
community partners. The ability to problem-solve while completing
assessments, and developing safety plans with consumers. Basic
computer skills required for documentation. Knowledge of mental
illness, emotional disorders, community resources, and substance
use disorders. Knowledge and experience completing risk assessments
for suicidal and/homicidal individuals. Knowledge of DHS statutes
34, 51, 54, 55, and privacy laws. Able to fulfill physical demands
of job, sensory demands (seeing and hearing), and cognitive demands
(concentration, conceptualization, memorization).Training and
Experience:A Bachelor's Degree or higher from an accredited college
or university in social work, psychology, human services or related
field, and one year of experience working with the mental health
population and/or elders and the disabled at risk population.
Experience working with children and families in the capacity of
child welfare, child protective services, or juvenile justice a
plus. A valid Wisconsin driver's license, transportation, and
automobile insurance are required.
Keywords: Washington County, WI, Milwaukee , Crisis Intervention Specialist-Adult Protective Services, Other , West Bend, Wisconsin
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