Support Specialist

Company: TEKsystems
Location: Milwaukee
Posted on: January 25, 2023

Job Description:

Description:

Analyze user needs and assist in the implementation and ongoing efforts of internal personal computer systems. Install hardware and load application software. Coordinate utilization of software and hardware and train and instruct end users. Investigate and resolve computer software, hardware or other equipment problems of users. Talk with users to learn procedures followed and source of error. Maintain documentation on Work Orders, purchases, inventory, procedures and other IT department functions as required. Coordinate the referral and routing of work orders to appropriate technical or service personnel for repairs, training and follow-up. Resolve non-recurring or unique problems as required. Perform end user Move, Add, Changes to equipment and security accounts along with some junior network administration tasks. Assist Operations Team with special projects and tasks when required. Maintain client device security (updates, patches, etc). Some ordering and research duties may be required.

Skills:

Troubleshooting, Windows 10, Service desk, Technical support, Hardware, Active directory, Microsoft office, Support, Customer service, Desktop, Help desk, Office 365

Top Skills Details:

Troubleshooting,Windows 10,Service desk,Technical support,Hardware,Active directory,Microsoft office

Additional Skills & Qualifications:

AB Data is looking for an individual to join their team on a 3-6 month contract to hire.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster . Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.

Keywords: TEKsystems, Milwaukee , Support Specialist, Other , Milwaukee, Wisconsin