Support Specialist (CCS)
Company: Wisconsin Community Services
Location: Milwaukee
Posted on: January 26, 2023
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Job Description:
Support Specialist (CCS)Job Code: 2019-BHS-012Location:
Specialized ServicesDepartment: CCS Ancillary ServicesFT/PT Status:
Full TimeJob Responsibilities:Position Summary: The Comprehensive
Community Services (CCS) Support Specialist position serves as a
member of the CCS team providing individual skill development and
enhancement services to support people reach their recovery goals.
The Support Specialist serves people at various stages of their
recovery from mental health, substance use, and co-occurring needs
by embracing the person's strengths to meet their identified needs.
The Support Specialist role varies on each team and services are
provided in the community to meet the needs identified in the
Individual Recovery Plan.Essential Functions:1. Act as a member of
the CCS team providing services to people with mental health,
substance use, and co-occurring needs.2. Build off the person's
strengths to meet their individualized recovery needs. All services
will be person centered and directed by the individual being
served.3. Provide individual skill development and enhancement
services that include training in communication, interpersonal
skills, problem solving, decision making, self-regulation, conflict
resolution, and other specific needs identified in the Individual
Recovery Plan.4. Services also include training in daily living
skills related to personal care, household tasks, financial
management, transportation, shopping, and parenting, accessing and
connecting to community resources and services (including
healthcare services) and other specific daily living skills
identified in the Individual Recovery Plan.5. Utilize various
methods to serve people including but not limited to; role
modeling, monitoring, mentoring, supervision, assistance, and
cuing. 6. Provide services in the community including people's
homes and other community locations.7. Participate as a team member
in recovery team meetings with the individual to create individual
recovery plans, identify and prioritize goals, and monitor progress
toward meeting identified needs.8. Appropriately document all
contact with the people being served and team members to adhere to
program requirements.9. Responsible for accurate documentation and
maintaining a case file as required by agency policy, government
regulations, and applicable local, state, and federal codes.10.
Attend and participate in staff meetings, in-service training,
seminars, and conferences as required.11. Responsible for
maintaining flexibility in daily work schedule to adequately meet
program needs.12. Responsible for adhering to agency policies and
procedures while carrying out daily responsibilities.Other Duties
and Responsibilities:1. Ensure people are able to get
transportation to all CCS related appointments2. Other job-related
duties as may be necessary to carry out the responsibilities of the
position.Job Qualifications:Minimal Qualifications: High School
Diploma or equivalent required and 2 years of experience serving
people with mental health, substance use, and co-occurring needs
preferred; Bachelor's Degree preferred. Meet all WCS and contractor
requirements for criminal and caregiver background checks, driver's
record, and drug screen. Valid driver's license, automobile, and
sufficient insurance to meet agency requirements are
required.Knowledge, Skills and Abilities: Knowledge and skills to
work with a mental health and substance use recovery population;
organization skills; experience in working with individuals in
recovery who have mental illness and/or substance use needs;
ability to quickly develop rapport with people, excellent
assessment and interviewing skills; good understanding of mental
health needs; strong understanding of the substance use population;
ability to work through difficult situations; flexible and able to
multitask throughout the work day; effective use of time and
resources to help maintain quality CCS services. Personal
Attributes: Follow agency Code of Conduct and Leadership Code of
Conduct; adhere to established policies and procedures of the
agency and of all funding sources; conduct self in an ethical
manner; maintain professional and positive relationships with
program staff, other WCS staff, consumers, and all external persons
and agencies involved with service provision; sensitivity toward
cultural, ethnic and disability issues; demonstrate commitment to
agency values and mission.pm21PI201797362
Keywords: Wisconsin Community Services, Milwaukee , Support Specialist (CCS), Other , Milwaukee, Wisconsin
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