Part Time Patient Service Representative - Physical Therapy
Company: Madison Medical Affiliates
Location: Milwaukee
Posted on: March 19, 2023
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Job Description:
Looking for a new career opportunity in healthcare to work for a
local company known for organizational growth and individual
development? Madison Medical Affiliates may be right for you. A
Patient Service Representative is the first line of contact between
patients and our clinics and physicians. The Patient Service
Representative follows Madison Medical standards of practice,
policies and procedures and supports the philosophy by
incorporating them into the clinic. This position reports to the
Clinic Supervisor and/or Clinic Manager.ResponsibilitiesGreets
patients and visitors in a prompt, courteous, and helpful manner;
communicates wait times and keeps in touch with patients during
waiting time.Demonstrates professionalism and excellent customer
service, communication and patient assistance both in person and on
the phone.Schedules patients according to the physician
protocol.Completes patient registration and checks insurance
eligibility for every patient to ensure payer information is
correct and current.Collects co-pays and prior balances from
patients at the time of their visit.Prepares charts for patient
visits.Process insurance (wrong insurance, no insurance) reports
monthly.Maintains work area and lobby in neat and orderly
manner.Works with physicians and other staff to acquire additional
information to achieve document completeness.Performs other duties
as assigned.
Keywords: Madison Medical Affiliates, Milwaukee , Part Time Patient Service Representative - Physical Therapy, Other , Milwaukee, Wisconsin
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