patient relations Coordinator, FH - patient relations
Company: Froedtert Memorial Lutheran Hospital
Location: Milwaukee
Posted on: March 19, 2023
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Job Description:
Discover. Achieve. Succeed. #BeHere Location: US:WI:MILWAUKEE at
our FROEDTERT HOSPITAL facility. This job is HYBRID. FTE: 1.000000
Shift: Shift 1 Job Summary: Under the direction of the Director of
Patient Relations, the Patient Relations Coordinator is responsible
for the overall coordination and management of the Grievance
Process. Serves as a contact source for patients, family and
significant others when specific concerns or complaints arise. The
Patient Relations Coordinator provides leadership to the
multidisciplinary team of healthcare workers to bring
acknowledgement and resolution to the complaints and or grievances
during and after patient discharge or visit to the inpatient
hospital or Froedtert Clinics. The Patient Relations Coordinator
oversees and assures the Midas grievance documentation process.
Other duties as assigned. Responsibilities: A minimum of 5 years of
inpatient clinical experience is required. EDUCATION: Bachelor's
degree in Health Care or a related field is required. Perks &
Benefits at Froedtert Health Froedtert Health Offers a variety of
perks & benefits to staff, depending on your role you may be
eligible for the following: * Paid time off * Growth opportunity-
Career Pathways & Career Tuition Assistance, CEU opportunities *
Academic Partnership with the Medical College of Wisconsin *
Referral bonuses * Retirement plan - 403b * Medical, Dental,
Vision, Life Insurance, Short & Long Term Disability, Free
Workplace Clinics * Employee Assistance Programs, Adoption
Assistance, Healthy Contributions, Care@Work, Moving Assistance,
Discounts on gym memberships, travel and other work life benefits
available The Froedtert & the Medical College of Wisconsin regional
health network is a partnership between Froedtert Health and the
Medical College of Wisconsin supporting a shared mission of patient
care, innovation, medical research and education. Our health
network operates eastern Wisconsin's only academic medical center
and adult Level I Trauma center engaged in thousands of clinical
trials and studies. The Froedtert & MCW health network, which
includes nine hospitals, nearly 2,000 physicians and more than 45
health centers and clinics draw patients from throughout the
Midwest and the nation. We are proud to be an Equal Opportunity
Employer who values and maintains an environment that attracts,
recruits, engages and retains a diverse workforce. We welcome
protected veterans to share their priority consideration status
with us at 262-439-1961. We maintain a drug-free workplace and
perform pre-employment substance abuse testing. During your
application and interview process, if you have a need that requires
an accommodation, please contact us at 262-439-1961. We will
attempt to fulfill all reasonable accommodation requests.
Keywords: Froedtert Memorial Lutheran Hospital, Milwaukee , patient relations Coordinator, FH - patient relations, Other , Milwaukee, Wisconsin
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