Youth Care Coordinator- CCS
Company: Wisconsin Community Services
Location: Milwaukee
Posted on: September 21, 2023
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Job Description:
Job Responsibilities:Position Summary: Working under the
Wraparound Practice Model of care, which includes a unique set of
values that emphasizes individualized, strength-based,
trauma-informed, community-based and culturally intelligent care,
provide intensive and individualized care coordination for youth
and young adults with identified mental health and life needs. Care
Coordination services are provided for children and young adults
through the court ordered Wraparound Program, the voluntary REACH
program, and O'Yeah - a specialized program serving young
adults.Essential Functions:General Roles and Responsibilities1.
Maintains a caseload of youth/young adults and families.2. Contact
enrolled youth/young adult and families within 48 hours of
enrollment, and set up initial visit to occur within 5 business
days of enrollment to introduce self and supports available.3.
Schedule and attend visits with assigned youth/young adults and
families, facilitate monthly Child and Family Team Meetings to
discuss treatment planning, and maintain a minimum of weekly phone
contact with assigned youth/young adults and families and service
providers, as needed.4. Assemble a Child and Family Team within two
(2) weeks of enrollment by interviewing the youth/ young adult and
family, identifying family members/natural supports/service
providers and other significant persons.5. Within the first 30
days, coordinates the meeting of the Child and Family Team and
develops the initial individualized Plan of Care based on the
identified strengths and needs, including a comprehensive 24-hour
Crisis Plan. 6. Monitor the provision and quality of services
provided to the family through the Child and Family Team and is the
liaison when new services/resources need to be sought or developed.
7. Advocate for youth/young adults across a variety of settings,
including home, educational, court, and community settings, as
needed. 8. Attend all scheduled court hearings as a representative
of Wraparound Milwaukee to support youth/young adults and families
throughout the court process and explain supports available/in
place.9. Seek community resources with the assistance of the Team
and modify the service authorization whenever services or resources
need to be added and/or deleted.10. Provide or arrange for
transportation for youth/young adults to appointments,
crisis/respite services, including assisting a child/young adult
and family with identifying natural supports and sustainable
transportation plans as needed. 11. Provide or secure support and
crisis/emergency services for youth/young adults enrolled and/or
their families. This may be done through face-to-face contact,
phone contact/availability or an on-call system. 12. Completes all
necessary paperwork in a strength-based manner per Wraparound
Milwaukee/Agency requirements. Other Duties and Responsibilities:1.
Attend in-services and participate in staffing, weekly/monthly
meetings, and consultations, as needed.2. Assist with youth/young
adult and family coverage for co-workers as needed or directed.3.
Other job-related duties as may be necessary to carry out the
responsibilities of the position.PM21 Job Qualifications:Minimal
Qualifications: --- Must possess a bachelor's degree in a relevant
area of education or human services and a minimum of one year of
experience providing mental health services. --- Complete 85 hours
of mandatory training in Wraparound philosophy and policies, as
well as attend a Family Orientation within 6 months of their hire
date.--- Working knowledge of computer applications preferred
(Windows and Microsoft Word).--- Ability to display cultural
competence by responding respectfully and effectively to people of
all cultures, languages, classes, races, ethnic backgrounds,
religions, and other diversity factors in a manner that recognizes,
affirms and values the worth of each individual. --- Knowledge and
skills to work with children, young adults and families. --- Valid
driver's license, automobile, and auto insurance sufficient to meet
agency requirements. --- Meet all WCS and contractor employee
requirements including references, criminal and caregiver
background checks, drug screen, and driver's record check. Personal
Attributes: Follow agency and Code of Conduct and adhere to
established policies and procedures of the agency Milwaukee
County/Wraparound. Dress in a respectful manner and maintain a
respectful demeanor and presentation at all times. Must not post
any client identifying information on any web-based social
networking sites (i.e., Facebook, Twitter, etc.) and use discretion
with the information they may be posting on self. Conduct self in
an ethical manner; maintain professional and respectful
relationships with program staff, other WCS staff, youth/families,
and all external persons and agencies involved with service
provision; sensitivity toward cultural, ethnic and disability
issues; demonstrate commitment to agency values and
mission.Knowledge, Skills and Abilities: Working knowledge of
positive child/youth development; patience and understanding of
traumatic life situations; the ability to interact with escalating
youth/young adults and/or parents in a calm and professional
manner; ability to follow oral and written instructions; ability to
respond appropriately in crisis situations; proficient with
Microsoft Word and Excel; perform basic computer functions; uses
time efficiently and effectively; ability to multi-task;
sensitivity towards cultural, ethnic and disability issues. Other
Job Information (if applicable):Work Relationship and Scope:
Reports directly to the Program Supervisor. Has contact with a wide
variety of individuals including youth/young adults and family
members, other program staff, including consulting
Psychologist/Psychiatrist and other collateral contacts, funders,
Milwaukee County Department of Health and Human Services, Division
of Milwaukee Child Protective Services(DMCPS), Milwaukee County
Department of Youth & Family Services(DYFS), Court officials,
Milwaukee Public Schools(MPS) staff and administrators, staff of
youth serving agencies and the general public.Working Conditions:
Work is performed primarily in a busy office environment managing
caseloads of children, young adults and families. Some of the work
is done sitting at desk using a computer; requires outreach in the
community and families' homes; much of the outreach is done in
urban neighborhoods and several hours per day may be spent driving;
hours average 40 per week; flexible work schedule include some
hours outside the normal work schedule on evenings and
weekends.Physical Demands: Duties require possible activity while
monitoring or interacting with youth in the program. Staff may be
required to use physical intervention in extreme situations.
Driving required. PM21 PI27479719-25660-52ef3c0414d3
Keywords: Wisconsin Community Services, Milwaukee , Youth Care Coordinator- CCS, Other , Milwaukee, Wisconsin
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