Case Worker III (OARS - Forensic Specialist) For Milwaukee County
Company: Wisconsin Community Services
Posted on: November 19, 2023
Job Responsibilities:Join a Great Team!We are an innovative
program providing release planning and intensive case management
services to individuals returning from incarceration to the
community. Working in collaboration with DHS and DOC our goal is to
enhance community safety, reduce recidivism, and improve
participants' quality of life. We are seeking people with the
following qualities: Compassionate; self-directed; a team player
who also works well independently; detail oriented; open to
learning and new experiences; creativity; a sense of humor.Our
hours are Monday through Friday, 8:30am-4:30pm, with occasional
flexibility desired to meet client needs.Interested in gaining
experience in the mental health field? Looking for a position that
is dynamic and challenging that also provides manageable caseloads
and an emphasis on work/life balance? Working as a case manager in
the OARS program offers many unique opportunities and benefits:
- Our case managers serve adults who have serious and persistent
mental illness. Your work will make a significant impact to those
who are often overlooked and underserved.
- WCS is a qualifying nonprofit agency under the Public Service
Loan Forgiveness Program.
- Our culture is team-oriented, and one of support and dedication
to each other.
- Opportunity to gain knowledge and experience in mental health
care, case management, and the criminal justice system.Job
Responsibilities:Position Summary: Provide ongoing service
coordination, monitoring, treatment planning and advocacy to
residents of Milwaukee County who are participating in the OARS
Program (Opening Avenues for Re-entry Success) and Outpatient
Competency Restoration program (OCRP). Essential Functions:
- Coordinate, plan and ensure follow through with community
treatment for individuals participating in the OARS and/or OCRP
- Engage and develop a supportive one to one therapeutic
relationship with each client.
- Incorporate evidence based practices into the provision of
services including but not limited to Motivational Interviewing,
Trauma Informed Care and Person Centered Planning.
- Utilize Motivational Interviewing (MI) skills as a primary
approach to enhance client participation and success.
- Develop and practice MI skills through training, coaching, and
client contact to attain basic fidelity within 12 months/advanced
fidelity within 24 months of employment as outlined in the program
- Participate in MI coaching sessions and complete required
surveys (MI Self-Assessment and the Evaluation of MI Coaching
- Complete MI audio recording and written Test of Knowledge,
reviewing both with MI coach on a quarterly basis.
- Monitor ongoing treatment needs and compliance with treatment
for all program clients by providing assessment, treatment
planning, assertive case management, symptom management, medication
monitoring, crisis-intervention and coordination of
multi-disciplinary team meetings as per program protocols and the
- Maintain safety practices and continually assess potential risk
when in the community and when working with clients.
- Coordinate community support services and/or directly provide
assistance to clients with activities of daily living to include,
but not limited to, coaching and hands on assistance in the areas
of housing, money management, vocational/educational pursuits,
scheduling and transportation to appointments.
- Encourage and develop natural supports for each client
including family members, neighbors, friends, the community,
- Create and maintain client service documents including but not
limited to: case notes, assessments, release plans, ISPs, QPNs,
service plans, suicide and trauma risk assessments, crisis plans,
client budgets, and release of information forms within expected
- Comply with program and DHS quality standards, format
requirements and time frames for all documents and
- Ensure maximum client financial contribution and third party
payment toward cost of service provision by applying for
appropriate insurance benefits, using to the fullest extent patient
assistance programs, county services and community resources.
- Provide on-going communication and coordination with treatment
providers, DOC, prison staff, and other service agencies, reviewing
and responding to emails and phone messages on a daily basis.
- Frequent home visits and transporting of clients in the
community using personal vehicle. Other Duties and
- Timely collection of necessary medical records, lab results and
information for OARS clients per program protocol.
- Rotational crisis line coverage.
- Attend trainings, meetings, and staffings.
- Other job-related duties as may be necessary to carry out the
responsibilities of the position. Job Qualifications: Minimal
Qualifications: Bachelor's Degree in a related human service field;
experience in case management and service coordination; experience
serving people with a mental illness, substance use disorder or
other special populations required; must have a valid driver's
license and an insured, safe, operable automobile; must be able to
pass a criminal background check. Knowledge, Skills and Abilities:
Knowledge of and experience in mental health and substance use
services including assessment, treatment plan development,
psychotropic medications, side effects and symptom management;
knowledge of the legal system and forensic psychiatric issues; risk
management; resourcefulness and flexibility responding to changing
client needs; knowledge of entitlements such as Medicaid, Medicare,
SSI/SSDI, Veterans benefits; above average written and verbal
communication skills; positive interpersonal skills; good
organizational and time management skills; ability to work
independently as well as a team member; familiarity with computers;
interest and commitment to social justice. Physical Demands: There
is frequent driving throughout a six county region, and various
prisons throughout WI. The position requires an ability to drive
for periods of time throughout the day. Must be able to go up and
down stairs, lift and carry 20 pounds to assist with routine client
moves. Staff is expected to assist clients with light household
chores as necessary. Office work involves sitting at a desk and
conducting computer work. pm21 Other Job Information (if
applicable): Work Relationship and Scope: Reports to the Supervisor
of the OARS Program. Has contact with a wide variety of individuals
including clients, staff, DHS, DOC, prison staff, psychiatrists,
treatment providers, family members and the general public.
Personal Attributes: Follow agency Code of Conduct and Code of
Ethics; adhere to established policies and procedures of the agency
and of all funding sources; conduct self in an ethical manner;
maintain professional and respectful relationships with program
staff, other WCS staff, clients and all external persons and
agencies involved with service provision; sensitivity toward
cultural, ethnic and disability issues; demonstrate commitment to
agency values and mission. Working Conditions: Job is performed in
a combination of office setting and field work throughout a six
county region with individuals who are participating in the OARS
program; some of whom may be unstable and symptomatic at times. The
position requires travel to various state prisons throughout WI.
Most work is performed in the community, primarily in client's
homes. Staff members are expected to transport clients as needed.
Typical workweek: Monday-Friday 8:30-4:30, although some
flexibility is necessary to accommodate client needs (to include
possible extended work day hours, weekends, and holiday coverage).
Also involves rotational 24 hr crisis line coverage.
Keywords: Wisconsin Community Services, Milwaukee , Case Worker III (OARS - Forensic Specialist) For Milwaukee County, Other , Milwaukee, Wisconsin
Didn't find what you're looking for? Search again!