Intensive Tracking Case Worker - Waukesha
Company: Wisconsin Community Services
Posted on: November 19, 2023
Job Responsibilities:Caseworker- Intensive TrackingPosition
Summary: Provide intensive in-home monitoring and support to at
risk juveniles, who are either at high risk for placement out of
their homes or returning to their homes from corrections or other
institutional placements, with the goal of maintaining these
juveniles successfully in their homes/community. Essential
- Process assigned referrals, opening electronic and paper
- Attend initial staffing and follow up case reviews.
- Maintain face-to-face contact with the juveniles in their
homes, at school, and in the community, as determined at the
initial staffing and follow up reviews.
- Provide youth with intensive support, mentoring, and monitoring
to assist them with the specific "areas of focus" as determined at
the initial staffing.
- Ensure youth follow through with their court ordered
supervision and Department of Human Service Treatment
- Provide 24-hour coverage, via cell phones, for crisis
intervention and response to violations.
- Maintain regular, weekly minimum contact with the social worker
to collaborate on the youths' behavior/progress, to report any
concerns or violations of their court order as they occur.
- Attend any/all necessary Department staffings or court
hearings, as requested by the social worker.
- Maintain regular contact with the parents/guardian, as
determined at the initial staffing, to collaborate on the youth's
behavior and to provide ongoing support to the caretakers.
- Maintain contact with the youth, schools, as determined
necessary and appropriate at the initial staffing, to monitor the
juveniles' compliance with attendance and behavior at school.
- Provide coverage for other IT Caseworkers' caseloads when they
are absent from work, when necessary.
- Complete all necessary paperwork and participant reports per
- Enter and maintain database as required by the program.
- Monitor youth on the electronic monitoring (EM) bracelet.Per EM
policy manual, responsible for hook-ups/placement of clients on the
system; maintaining proper care and return of EM equipment;
monitoring clients' schedules and follow through with the
conditions/rules of electronic monitoring; having regular contact
with the Monitoring Center/parents/social workers in response and
follow up to violations; and completing the necessary paperwork and
reports in regards to clients on the bracelet.
- Document after hour calls on the 24 hour cell phone in a log,
update and maintain timely entries, providing the information to
the supervisor upon request. Other Duties and
- Attend and contribute to JIS (Juvenile Intensive Services)
Department staff meetings.
- Provide assistance by taking on Home Detention cases when
necessary and appropriate, and following the duties and
responsibilities as outlined in those position descriptions
- Assist with answering the office phone when necessary.
- Other job related duties as may be necessary to carry out the
responsibilities of the position. Job Qualifications:Minimal
Qualifications: Bachelor's Degree in Human Services field;
Knowledge of the Juvenile Justice System; May substitute Bachelor's
Degree with Associate Degree plus extensive experience in the field
with juveniles and bilingual; Must pass criminal background check;
Valid driver's license and insured automobile required.Personal
Attributes: Follow the agency Code of Conduct; the WCS handbook,
Core Values and program policies and procedures of the agency and
DHS; adhere to the casual yet professional workplace appearance;
reliability in reporting to work regularly and on time; accuracy
and attention to detail when documenting client contacts and
entering information into the program database; maintain
professional and respectful communication with co-workers, clients,
DHS personnel, and all external persons and agencies involved with
service provision; sensitivity toward cultural, ethnic and
disability issues; demonstrate commitment to agency values and
mission.Knowledge, Skills and Abilities: Knowledge of the Juvenile
Justice System: Excellent verbal and written communication skills;
ability to respond to crisis situations; Solid computer skills;
Ability to work with diverse juvenile offender population; Good
organizational skills with the ability to multi-task and prioritize
workload, must be trained in all WCS required Evidence Based
Principals within 90 days of hire and follow models of fidelity
established by the agency.pm21 Other Job Information (if
applicable):Working Conditions: The majority of work is conducted
out of the office, requiring extensive driving throughout Waukesha
County; Individual meetings with juvenile offenders in home, at
school, and in the community; Transport clients; Office work to
complete computer and paperwork; Average 40 hours per week;
Flexible work schedule, includes 24-hour, 7 days per week on-call,
crisis pager (must be available for coverage to handle crisis calls
from clients/parents); Must attend DHS staffing and court
appearances. Physical Demands: Ability to conduct extensive driving
in Waukesha County for long periods of time; Ability to sit at work
station for up to 2 hours at a time; Requires hand and finger
Keywords: Wisconsin Community Services, Milwaukee , Intensive Tracking Case Worker - Waukesha, Other , Milwaukee, Wisconsin
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