MilwaukeeRecruiter
the smart solution for Milwaukee jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Milwaukee
Posted on: May 18, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLWendyC on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Milwaukee , Inbound Travel Consultant, Other , Milwaukee, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Part Time Product Demonstrator
Description: Part Time Product Demonstrator Are you outgoing and enjoy interacting with people If promoting brands through product demonstration sounds appealing, then our Part Time job could be the right fit for (more...)
Company: Advantage Solutions
Location: Hoffman Estates
Posted on: 05/25/2019

Truck Driver - CDL-A - Dedicated Home Daily Run - Carol Stream
Description: Now Hiring CDL-A Drivers for Dedicated RunsHogan offers our Dedicated CDL-A Truck Drivers: 3,500 Sign on Bonus for experienced drivers
Company: Hogan Transportation
Location: Carol Stream
Posted on: 05/25/2019

Truck Driver - CDL-A - Dedicated Home Daily Run - Crystal Lake
Description: Now Hiring CDL-A Drivers for Dedicated RunsHogan offers our Dedicated CDL-A Truck Drivers: 3,500 Sign on Bonus for experienced drivers
Company: Hogan Transportation
Location: Crystal Lake
Posted on: 05/25/2019


Intensive Care Unit Travel Registered Nurse - ICU RN
Description: Wherever you want to go, We Make It Happen. With Travel Nursing jobs across the country, you can
Company: MedUS Travelers
Location: Carol Stream
Posted on: 05/25/2019

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Crystal Lake
Posted on: 05/25/2019

Adult Psychiatric Nurse Practitioner- Permanent/Full-Time (Elgin,IL)
Description: Psychiatric-Mental Health opening in , Illinois. This and other nurse practitioner jobs brought to you by NursingJobCafe.com This position is for an Adult Psych
Company: MedSource Consultants - NP Division
Location: Carol Stream
Posted on: 05/25/2019

Entry Level Accountant
Description: DescriptionExciting opportunity for an Entry-level Accountant with 2 years
Company: Robert Half Finance & Accounting
Location: Hoffman Estates
Posted on: 05/25/2019

Truck Driver - CDL-A - Dedicated Home Daily Run
Description: Now Hiring CDL-A Drivers for Dedicated Runs br Hogan offers our Dedicated CDL-A Truck Drivers: br ul br li 3,500 Sign on Bonus for experienced drivers br
Company: Hogan Transportation
Location: Hoffman Estates
Posted on: 05/25/2019

Customer Service telecommute
Description: National Health Benefits company looking for bright, intelligent people for positions as a Health Programs Benefits Specialist. Must have Internet access, and be available at least 10-15 hours a week. (more...)
Company: TC Enterprises
Location: Crystal Lake
Posted on: 05/25/2019

Telemarketing Experts Needed
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Sheboygan
Posted on: 05/25/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Milwaukee RSS job feeds