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Inside Sales Representative

Company: Crisis Prevention Institute
Location: Milwaukee
Posted on: June 15, 2019

Job Description:

The Inside Sales Representative is responsible for sellingCPI's training programs and products to targeted organizations, orchestratingall aspects of the sales process and facility-based training programlogistics. Responsible for retainingand growing an existing customer base while developing new business clientsthrough company supported marketing efforts, individual lead generation and followup. Major Duties of Position:

  • Sells CPI training programs and products in the best interest of our customers.
  • Meets established sales goals in an individual player-roll, as part of North American Sales Team. This is achieved through program and product sales to new clients and repeat business generated from an existing account base.
  • Contacts new leads to discuss client's training needs and offer solutions. Majority of contact is via telephone, email, fax and social media.
  • Coordinates with decision makers, post-sale, to gather pre-training data, arrange and confirm logistics for facility based programs and complete all necessary paperwork prior to and after program completion.
  • Conducts regularly scheduled follow up calls to existing accounts, problem solving with customers and providing them with current training data to support our mutual goal of training being an ongoing process, thus increasing sales in existing accounts via expansion.
  • Manages forecastable pipeline via CRM and timely submits reports.
  • Supports leadership when asked with active involvement in projects and/or assignments that occur either within the department or cross-departmentally.
  • Other duties as may be necessary to carry out the responsibilities of this position. Work Relationships and Scope: Reports directly to Manager, Salesor designee. This individual plays anactive role on the North America Sales Team. There is interaction with all areas of the company. As this position provides support/collaborationwith various departments, maintaining positive working relationships with thisarea is critical.Knowledge, Skills andAbilities: Requiresa High School Diploma. Bachelor's Degree preferred or equivalent experience.Prefer a minimum of two year's sales experience and 5 years or more in aservice industry. Requires high level customer focus and customer service, bothwith internal and external customers. Must be highly professional at all times,detail oriented, capable of managing multiple accounts at one time and resultsdriven. Must have experience and capabilities to work within a CRM and MS Suiteof products. Job Conditions/WorkLocation: Workis performed largely in a casual office environment. Generally, a 40 hour work week is required.There may be some variation in work due to deadlines or other concerns. Work isprimarily performed in a sitting position.Acknowledgment:This job descriptiondescribes the general nature and level of work performed by employee assignedto this position. It does not state or imply that these are the only duties andresponsibilities assigned to the job. The employee may be required to performother job-related duties as requested. All requirements are subject to changeover time and to possible modifications to reasonably accommodate individualswith a disability.
    CPIis committed to fostering a work environment that values the diversity andtalents of each employee. Diversity encompasses all kinds of differences inpeople that may include: age, race, color, religion, gender, pregnancy,national origin, veteran status, disability or sexual orientation. We recognizethat our ability to sustain our competitive edge in an ever-changing, globalmarketplace depends on the innovative ideas and insights that each personcontributes. Diversity enhances our creative thinking and ultimately ourbusiness success. CPI is an Affirmative Action/Equal Opportunity Employerstriving for strength through diversity in our workforce.
    ",

Keywords: Crisis Prevention Institute, Milwaukee , Inside Sales Representative, Other , Milwaukee, Wisconsin

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