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Global Professional Instructor - Milwaukee

Company: Crisis Prevention Institute
Location: Milwaukee
Posted on: June 15, 2019

Job Description:

Position Summary: Crisis Prevention Institute's Global Professional Instructor will be responsible for delivering Nonviolent Crisis Intervention-- and associated programs in a consistent, high-quality manner, while creating a superior customer experience for training participants. The GPI is responsible for supporting CPI Certified Instructors, preparation, facilitation, and management of the classroom environment while delivering CPI training programs all standardized training formats and their derivatives.Essential Responsibilities:

  • Prepare and provide CPI training programs including facilitation of ancillary programs and presentations.
  • Continuously maintain proficiency in training CPI programs.
  • Serve as a resource to Certified Instructors by providing consultation and needed resources.
  • Assure accurate and efficient documentation of GPI-led training programs (i.e. program summary forms, folders, exam and competency testing documentation, registration materials, etc.).
  • Attend and participates in Certified Instructor conferences and other conferences, as assigned.
  • Attend annual staff day, professional development activities and virtual or face-to-face meetings which may occur on weekend and/or evenings, as required.
  • Conduct special consultation, seminars and presentations when scheduled.
  • Research all relevant legislation and regulations that apply to training and policies for violence prevention and behavior management.
  • Advise CPI training and executive staff of emerging trends and issues related to industries served by CPI programs.
  • Other duties, projects and responsibilities may also be assignedQualifications/Requirements: Requires highly organized, customer focused solution-oriented skills. Strong presentation skills coupled with an engaging listening style; communicating approachability and meeting the needs of a diverse participant population. Requires an undergraduate degree with 2-5 years of experience in the human services field. Experience in training and/or teaching adult learners is preferred. Must possess basic computer and Internet technology skills. The GPI is required to successfully pass First Aid and CPR training prior to hire.Successful performance requires mastering and continually developing these essential competencies: Organizational Skills, Customer focused solution-oriented skills, Abilities to demonstrate and perform specific physical intervention techniques, Strong presentation skills coupled with: engaging listening style, communicated, approachability, and ability to meet the needs of a diverse participant population.Work is primarily focused in North America; however, the GPI may be required to travel to other countries and a valid passport is required. Frequent travel is required.Must have ability to stand and sit for extended periods of time. Must have the ability to lift, carry, push and pull and frequently bend, stoop, twist, crouch, crawl. Candidate must also be about to reach at, above and below shoulder level, flex/extend neck, and have good hand and finger dexterity. Specific vision abilities required by the role include close vision, distance vision, peripheral vision and depth perception. Must have the ability to demonstrate physical intervention procedures taught in programs without limitations.The successful applicant must comply with CPI's standard background check process and Motor Vehicle Report review process. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, background checks (including a federal government background check if assigned to support a contract with the federal government), required drug test, and in very limited circumstances, fingerprint verification. The GPI must stay up to date on First Aid/CPR certifications.Success Measures: Expectations include setting an outstanding professional example for the members of his/her team and others within and outside of the company. Performance is qualitatively and quantitatively measured through the following results:
    • Accomplished delivery objectives
    • Maintained quality standards
    • Successfully completing annual skills assessment
    • Completion of professional development requirements as assigned by manager
    • Demonstrated competence in CPI framework for teaching
      • Planning and Preparation
      • Classroom Environment
      • Instruction
      • Professional ResponsibilitiesWork Relationships and Scope: Reports to the Global Professional Manager. The GPI interacts with program participants and contract organization leadership and their designees. Required to maintain frequent communication (internal and external to CPI).Schedule/Assignment/Compensation:
        • The GPI position is a full-time salaried position with a unique work schedule, providing 34 training weeks each calendar year.
          • The GPI's work schedule is designed to include 1 recharge week following each 3 weeks of consecutive training.
          • GPI training program assignments will vary during each calendar year.
            • The GPI may be assigned administrative or customer support tasks in place of training program assignments.
            • The GPI may request up to 3 individual weeks of Preferred Personal Time Off (PPTO) in the first half of the year and 3 individual weeks of PPTO in the second half of the year.
              • PPTO is unique to GPIs and Global Professional Managers (GPMs). Requests are reviewed by the Vice President or his/her designee and are approved according to the needs of the business.
              • If necessary, the GPI may be assigned to a 4th consecutive week of training if approved by the Vice President or Chief Customer Officer (CCO). A 5th week of consecutive training may be assigned if approved by the Chief Customer Officer. Additional compensation for additional consecutive weeks of training is paid according to GPI Policies for Additional Compensation Schedule.
                • A non-training project assignment week does not count as a training week.
                • GPI Professional Development time during a week does not count as a training week.
                • GPIs who travel and train during weekends or holidays will also receive additional compensation. This includes:
                  • If a GPI works or delivers training on a Saturday or Sunday.
                  • If due to travel and/or scheduling restrictions, CPI is required to book GPI travel departing on a Saturday or Sunday (This includes travel to and/or from a training location).
                  • If a GPI is booked to back to back engagements, the first engagement ending on a Friday and the second engagement beginning on the following Monday AND the GPI is asked to stay on-the-road through the weekend.
                  • If a GPI is required to travel, work or deliver training on any of the holidays observed by CPI.
                  • All compensation would be paid at the end of the month payroll that follows the training event.Acknowledgement: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the VP Training, CCO, President, and CEO. All requirements are subject to change over time.CPI is committed to fostering a work environment that values the diversity and talents of each employee. Diversity encompasses all kinds of differences in people that may include: age, race, color, religion, gender, pregnancy, national origin, veteran status, disability or sexual orientation. We recognize that our ability to sustain our competitive edge in an ever-changing, global marketplace depends on the innovative ideas and insights that each person contributes. Diversity enhances our creative thinking and ultimately our business success. CPI is an Affirmative Action/Equal Opportunity Employer striving for strength through diversity in our workforce.

Keywords: Crisis Prevention Institute, Milwaukee , Global Professional Instructor - Milwaukee, Other , Milwaukee, Wisconsin

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