Global Professional Instructor - Milwaukee
Company: Crisis Prevention Institute
Posted on: June 15, 2019
Position Summary: Crisis Prevention Institute's Global Professional
Instructor will be responsible for delivering Nonviolent Crisis
Intervention-- and associated programs in a consistent,
high-quality manner, while creating a superior customer experience
for training participants. The GPI is responsible for supporting
CPI Certified Instructors, preparation, facilitation, and
management of the classroom environment while delivering CPI
training programs all standardized training formats and their
- Prepare and provide CPI training programs including
facilitation of ancillary programs and presentations.
- Continuously maintain proficiency in training CPI
- Serve as a resource to Certified Instructors by providing
consultation and needed resources.
- Assure accurate and efficient documentation of GPI-led training
programs (i.e. program summary forms, folders, exam and competency
testing documentation, registration materials, etc.).
- Attend and participates in Certified Instructor conferences and
other conferences, as assigned.
- Attend annual staff day, professional development activities
and virtual or face-to-face meetings which may occur on weekend
and/or evenings, as required.
- Conduct special consultation, seminars and presentations when
- Research all relevant legislation and regulations that apply to
training and policies for violence prevention and behavior
- Advise CPI training and executive staff of emerging trends and
issues related to industries served by CPI programs.
- Other duties, projects and responsibilities may also be
assignedQualifications/Requirements: Requires highly organized,
customer focused solution-oriented skills. Strong presentation
skills coupled with an engaging listening style; communicating
approachability and meeting the needs of a diverse participant
population. Requires an undergraduate degree with 2-5 years of
experience in the human services field. Experience in training
and/or teaching adult learners is preferred. Must possess basic
computer and Internet technology skills. The GPI is required to
successfully pass First Aid and CPR training prior to
hire.Successful performance requires mastering and continually
developing these essential competencies: Organizational Skills,
Customer focused solution-oriented skills, Abilities to demonstrate
and perform specific physical intervention techniques, Strong
presentation skills coupled with: engaging listening style,
communicated, approachability, and ability to meet the needs of a
diverse participant population.Work is primarily focused in North
America; however, the GPI may be required to travel to other
countries and a valid passport is required. Frequent travel is
required.Must have ability to stand and sit for extended periods of
time. Must have the ability to lift, carry, push and pull and
frequently bend, stoop, twist, crouch, crawl. Candidate must also
be about to reach at, above and below shoulder level, flex/extend
neck, and have good hand and finger dexterity. Specific vision
abilities required by the role include close vision, distance
vision, peripheral vision and depth perception. Must have the
ability to demonstrate physical intervention procedures taught in
programs without limitations.The successful applicant must comply
with CPI's standard background check process and Motor Vehicle
Report review process. In addition, during employment, the employee
must comply with all customer access policies, including but not
limited to obtaining and/or providing proof of required
immunizations, background checks (including a federal government
background check if assigned to support a contract with the federal
government), required drug test, and in very limited circumstances,
fingerprint verification. The GPI must stay up to date on First
Aid/CPR certifications.Success Measures: Expectations include
setting an outstanding professional example for the members of
his/her team and others within and outside of the company.
Performance is qualitatively and quantitatively measured through
the following results:
- Accomplished delivery objectives
- Maintained quality standards
- Successfully completing annual skills assessment
- Completion of professional development requirements as assigned
- Demonstrated competence in CPI framework for teaching
- Planning and Preparation
- Classroom Environment
- Professional ResponsibilitiesWork Relationships and Scope:
Reports to the Global Professional Manager. The GPI interacts with
program participants and contract organization leadership and their
designees. Required to maintain frequent communication (internal
and external to CPI).Schedule/Assignment/Compensation:
- The GPI position is a full-time salaried position with a unique
work schedule, providing 34 training weeks each calendar year.
- The GPI's work schedule is designed to include 1 recharge week
following each 3 weeks of consecutive training.
- GPI training program assignments will vary during each calendar
- The GPI may be assigned administrative or customer support
tasks in place of training program assignments.
- The GPI may request up to 3 individual weeks of Preferred
Personal Time Off (PPTO) in the first half of the year and 3
individual weeks of PPTO in the second half of the year.
- PPTO is unique to GPIs and Global Professional Managers (GPMs).
Requests are reviewed by the Vice President or his/her designee and
are approved according to the needs of the business.
- If necessary, the GPI may be assigned to a 4th consecutive week
of training if approved by the Vice President or Chief Customer
Officer (CCO). A 5th week of consecutive training may be assigned
if approved by the Chief Customer Officer. Additional compensation
for additional consecutive weeks of training is paid according to
GPI Policies for Additional Compensation Schedule.
- A non-training project assignment week does not count as a
- GPI Professional Development time during a week does not count
as a training week.
- GPIs who travel and train during weekends or holidays will also
receive additional compensation. This includes:
- If a GPI works or delivers training on a Saturday or
- If due to travel and/or scheduling restrictions, CPI is
required to book GPI travel departing on a Saturday or Sunday (This
includes travel to and/or from a training location).
- If a GPI is booked to back to back engagements, the first
engagement ending on a Friday and the second engagement beginning
on the following Monday AND the GPI is asked to stay on-the-road
through the weekend.
- If a GPI is required to travel, work or deliver training on any
of the holidays observed by CPI.
- All compensation would be paid at the end of the month payroll
that follows the training event.Acknowledgement: This job
description describes the general nature and level of work
performed by employee assigned to this position. It does not state
or imply that these are the only duties and responsibilities
assigned to the job. The employee may be required to perform other
job-related duties as requested by the VP Training, CCO, President,
and CEO. All requirements are subject to change over time.CPI is
committed to fostering a work environment that values the diversity
and talents of each employee. Diversity encompasses all kinds of
differences in people that may include: age, race, color, religion,
gender, pregnancy, national origin, veteran status, disability or
sexual orientation. We recognize that our ability to sustain our
competitive edge in an ever-changing, global marketplace depends on
the innovative ideas and insights that each person contributes.
Diversity enhances our creative thinking and ultimately our
business success. CPI is an Affirmative Action/Equal Opportunity
Employer striving for strength through diversity in our
Keywords: Crisis Prevention Institute, Milwaukee , Global Professional Instructor - Milwaukee, Other , Milwaukee, Wisconsin
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