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Senior Network Engineer - Milwaukee

Company: Crisis Prevention Institute
Location: Milwaukee
Posted on: June 15, 2019

Job Description:

POSITION SUMMARY:

The Senior Network Engineer (NE) is a member of CPI's Infrastructure and Support team whose responsibility is to ensure the stable operation, reliability, security and support of CPI's systems, cloud and networking infrastructure. The Senior NE performs work supporting the overall integration of the assigned systems enterprise-wide including participation in planning, design, installation, maintenance, management, and coordination with the Business Systems and Software Development teams. The Senior NE will be responsible to support all aspects of the environment including managed changes and incident tickets.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position. Working hours are typically working hours 8-5 M-F with an understanding there will be work that occasionally requires off hours work.

SUPERVISORY RESPONSIBILITY/REPORTING RELATIONSHIPS
No direct reports.

RESPONSIBILITIES AND ESSENTIAL DUTIES
---Responsible for daily operational tasks and projects across CPI's technology portfolio.
---Responsible for effective provisioning, installation, configuration, operation, and maintenance of the required hardware, software, and related cloud and on-premise infrastructure.
---Ensures that hardware, operating systems, application software, network security, and related procedures adhere to organizational compliancy and operational requirements.
---Work collaboratively with all IT teams to centralize and standardize processes.
---Assist in the creation and distribution of solutions to improve processes and procedures.
---Design and implement support methodologies based on ITIL standards to provide a highly performing and available environment.
---Participate in architecture, planning, and support of the hosted and cloud environments.
---Standardize processes to drive automation and facilitate rapid return to service.
---Prepare, coordinate, and execute change control to correct issues and enhance both production and non-production systems.
---Advise management on tactical and strategic operational improvements to enhance operational capabilities and lower costs of delivery.
---Documenting commonly encountered issues and creating documentation on newly implemented systems.
MINIMUM QUALIFICATIONS
Education/Experience
---Bachelor's Degree or equivalent experience in Information Technology or related field.
---5+ years of experience working as a Windows system or network administrator.
---5+ years of experience administering virtualized environments in a large business setting
---3+ years of experience in managing or supporting a large enterprise network with business-critical applications.
---Experience working with a managed services technology provider or IT consulting organization a plus.
Required Skills
---Design, build, install, configure and monitor servers in a physical and virtual environment. Preferably in a cloud environment.
---Technical competency in CPI's core technologies: Cloud, Windows Server/ Desktop, Virtualization, Cisco and Meraki networking, Cisco telephony.
---Demonstrated experience in implementing network security policies and procedures to industry best practices.
---Solid working knowledge of Active Directory, TCP/IP and DHCP.
---Strong knowledge of WAN, LAN, WLAN, VPN, SSLVPN, and VoIP administration.
---Advanced working technical knowledge of current systems software, protocols, and standards, including DHCP, DNS, TCP/IP, and Active Directory.
---Demonstrated experience with Windows systems installation, maintenance and troubleshooting, including Windows Server 2012, Windows Server 2012 R2 and Windows Server 2016.
---Strong knowledge of managing a virtual machine infrastructure including VMware and Azure
---Attention to detail & strong troubleshooting skills
---Ability and experience to analyze and tune performance issues by leveraging various industry-standard monitoring and reporting tools
---Working knowledge of scripting languages (PowerShell/ Python as examples).
---Advanced level troubleshooting of both hardware, networking and software related issues.
---Must have good interpersonal communication and organizational skills to work with clients and manage critical issues.
---Ability to effectively obtain, share, analyze and convey information. Ability to collaborate with peers, managers, and clients.
---Outstanding oral and written technical and non-technical communication skills, including the ability to interact with varying business and technology groups, as well as a keen attention to detail.
---Expectation of ongoing, active learning and skill growth in key technology areas including operating systems, hypervisors, applications and networking.
Preferred/ Desired Skills
---Prior experience managing cloud technology such as Azure, AWS, Google Cloud is strongly preferred.
---Knowledge and experience with ITIL principles desired.
Travel
---As needed, but not part of standard business responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing, sitting, walking, bending, reaching, and lifting. Ability to lift 50 lbs. may be required.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CPI
is committed to fostering a work environment that values the diversity and
talents of each employee. Diversity encompasses all kinds of differences in
people that may include: age, race, color, religion, gender, pregnancy,
national origin, veteran status, disability or sexual orientation. We recognize
that our ability to sustain our competitive edge in an ever-changing, global
marketplace depends on the innovative ideas and insights that each person
contributes. Diversity enhances our creative thinking and ultimately our
business success. CPI is an Affirmative Action/Equal Opportunity Employer
striving for strength through diversity in our workforce.

Keywords: Crisis Prevention Institute, Milwaukee , Senior Network Engineer - Milwaukee, Other , Milwaukee, Wisconsin

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