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Sr. IT Business Analyst

Company: Experis
Location: Milwaukee
Posted on: February 15, 2020

Job Description:

Hello,We at Experis - Manpower group are hiring for a Sr. IT Business Analyst for one of our clients in Milwaukee, WIIf interested, please send a copy of your resume at [Click Here to Email Your Resum--]Job Responsibilities:Responsible to define, justify, and deliver IT Services and Investments that enable achievement of short and long-term strategic business goals & objectives. Advance the company's capabilities to provide competitive advantage, while effectively leveraging the broader IT community of internal and external providers to successfully deliver those Services and Investments.Support operational issues through restoration to ensure continuity of IT typical responsibilities.These may include providing thought leadership on strategic direction, facilitating the process to collect and define Business Unit (BU) requirements, providing expert advice and recommendations on industry trends and best practicesCreating roadmaps to achieve the long and short-term capability needs of the BU or Function and performing analysis on business or systems processes to identify improvements and/or calculate cost/benefit data.Must have understanding of Service Support operations, understanding of CRM and Service applications, eCommerce/Customer Portal, and UX/UI, Voice of the Customer (VOC).ThanksRicha GoswamiExperis is an Equal Opportunity Employer (EOE/AA)

Keywords: Experis, Milwaukee , Sr. IT Business Analyst, Professions , Milwaukee, Wisconsin

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