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Exceptions Analyst

Company: STS Technical Services
Location: Milwaukee
Posted on: January 12, 2021

Job Description:

STS Technical Services is hiring an Exceptions Analyst--in Milwaukee, Wisconsin. Position Overview:This position will be the subject matter expert for all end to end Order to Cash (OTC) flow processes and will have responsibility to recommend and present ongoing continuous improvement for processes. This position will need to analyze and track exception errors. Essential Duties and Responsibilities:* Identify solutions and recommend OTC flow and process improvements.* Responsible for root cause analysis and other system errors, recommends and implements solutions with the goal of reducing/eliminating similar errors.* Leverages reports as needed for problem solving. Primary KPI's and time to resolution based on sustainable process improvements.* Track business process metrics, identifying additional metrics and recommend improvements in order to support end to end OTC flow processes.* Work closely with leadership to develop and maintain standard work processes to effectively problem solve in support of improving the overall health of the system.* Requires a significant interface with cross functional teams to address SAP exceptions in a timely fashion. This requires an understanding of all end to end OTC flow processes including but not limited to the dealer ordering process for various types of parts, stock levels, the inventory control processes, pick/pack/ship material movement, invoicing, and reference & transactional data to support SAP (SD-OTC) problem solving initiatives.* Requires a high level of both verbal and written communication in order to accurately communicate existing processes and areas of opportunity. This will require understanding of both standard work process and SAP system process.About STS Technical Services:STS Technical Services is a Top 100 Staffing Firm--that???s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries. Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore! If you want to speak to a--Recruiting Professional--directly, call 1-800-359-4787. STS Technical Services is an equal opportunity employer. #ZRJob Requirements:understanding of both standard work process and SAP system process

Keywords: STS Technical Services, Milwaukee , Exceptions Analyst, Professions , Milwaukee, Wisconsin

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